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February 2025 by Ashley
Had our taxes done by Amy Sargent and she was amazing! So helpful and efficient! 100% recommend seeing her!
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February 2025 by les fauver
Ruth was excellent Amy, who prepared my taxes very efficient and fast and very nice people to deal with. Number 1 in my book.
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June 2024 by Tanna Simpson
Ive gotten my taxes done uere in 2018, but haven't had them done in quite a while cause to be honest im not quite sure about taxes to begin with. I called a week before the deadline and asked if i could come in. I didnt even tell her i havent had my taxes done since 2019. She told me that she couldn't help me, and that i would have to call someone else. Perfectly fine. But the way she declined service's. "Uhmm no i just cant do that. I dont have time" and hung up while i was saying "oh ok... tha......" im not sure if there is only 1 agents in there, but she is very rude and i didn't even tell her that I was a complicated client. It was just gonna be a regular taxe file.. i didnt get a chance to explain my issue. Other than saying "yes last time i had h&r do my taxes it was in 2018 but ive had them done elsewhere since" in response to her asking if i had been there before. Im assuming she wqs angry i chose to do it online rather than going to h&r? Yes i am writimg this review weeks after the incident, but i truly couldn't get it put of my head. She is inconsiderate, and just flat out rude. I'm in my early 20's. Why is it a problem i need to do my taxes??
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February 2024 by Jennifer Wakefield
Can’t recommend the Front Royal branch and Donna nearly enough!
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January 2024 by Missy Hoover
Wonderful experience! Smooth, quick and non stressful. They did an amazing job.
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April 2023 by Edward Tooma
Highly recommend Tax Associate Renae Kidwell at H&R Block in Front Royal, VA. Friendly, courteous service and exceptional know-how.
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April 2023 by MOHAMMAD BASHIR
Went there with an online appointment, took time off from work to get my taxes done. Unfortunately, I was told that appointment was double booked! Can anybody believe it.I DONT recommend this place.But, thanks to Terry, he was a professional and tried to help out.
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September 2022 by Sabriena Flanagan
I have done every year
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September 2022 by Bart Haller
They don't make mistakes. I was doing that in the past do to age I guess
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September 2022 by Tyler Deavers
Thankful for how easy Donna made the process!
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September 2022 by D Meador
Great customer service!
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September 2022 by Kristopher Weaver
It's a pleasure dealing with Donna Tugman
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April 2022 by Nickolas Evans (Nick)
Made an appointment for next weekend and was called and told they have no tax people available until the 18th of April and since they didn't do my taxes last year they can't help me. Idk why they offer slots if nothing is available and if I'm a new customer why I can't be helped? Ridiculous! I'll go somewhere else.
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April 2022 by staci216
Donna is fabulous. She helps us understand everything and gives us tips for saving.
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April 2022 by Bill Barry
Donna at HRB has handled our annual filing for years and we are very pleased with the service. Highly recommend.
