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December 2024 by pat bia
It was a really long 22 hours. It started actually last night as I pulled in at 10 pm and noticed the backseat dome light was on in my DIL car. Turned it off.
The next AM. Car was dead. Needed a jump to start. They live on the top of High Knob and this is the car that the car seat can fit in. She missed her appointment because of that, and I said while we are down in Front Royal, let's see what is going on w the battery. Dax hooked it to the battery evaluator and he said it was not strong at all and could fail completely soon. Although they didn't have the battery we needed, he helped in so many ways.
We went to Winchester for the appointment, stopped into Costco for a battery, brought it home.
The Google video made it seem easy, but I was stuck at the covers that go over the screws that cover the center portion that holds the battery in place. I called back and Noah was very supportive. He walked me through the procedure, even offered taking a look at it afterwards. I finally got it behave, and all the lights and starts up perfectly.
Shout out to Dax and Noah. Good people at O'Reilly. Thanks so much!!
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November 2024 by Deborah Firewalker-fields
Very friendly service
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September 2024 by Charles Sturdivant
Nice people, and they have what I need. If not, then they order it and have it quick. It's definitely my go-to for all my auto needs.
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July 2024 by Alethea Swift
This place rocks. Bethany went above and beyond to help me figure out a car issue and had it sorted within 10 minutes. Very grateful!
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May 2024 by Mario Corleone
Great, friendly, caring, knowledge and very helpful CSA's. Van or Micheal, great guys. Good products at great prices.
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April 2024 by Lizzy Mitchell
Friendly and helpful
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January 2024 by Mike Via
They are convenient and have mostly what you need.
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January 2024 by David Lane
Great store and helpful employees.
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January 2024 by Gerald Wooding
Always have what I'm looking for, the staff is are very friendly and helpful!
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October 2023 by debby karalee
I’ve just had my second visit to this store, and they rock. Both times I’ve been helped and learned from their showing me what to do. I had my brake lights restored today by Van, and learned by helping him a little myself. A great experience, I highly recommend this store.
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August 2023 by Jack Russo
Good customer service with helpful staff. Well laid out store.
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July 2023 by Shannon Nelson
My first time in an O'Reilly Auto Parts store. They were extremely well stocked,very fast and friendly service.
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July 2023 by Geald Wooding
Always have what I'm looking for, the staff is are very friendly and helpful!
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July 2023 by Eric Hutchings
Really helpful staff.
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June 2023 by Amanda McClanahan
I went into this store about 10 mins ago and a gentleman named Russ helped me by checking my oil and putting some in that was needed. Greatest customer service and he’s greatly appreciated
