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December 2022 by Steve Sarecky
Our business has an auto fill account with Quarles. The last time they came here they did not fill the tanks completely. Saturday Sunday and Monday we have no heat. It is 40 degrees in the showroom. Nobody answers the emergency number. They did the same thing last year during the holiday season. Terrible customer service.
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March 2021 by nicki truelove
HORRIBLE HORRIBLE HORRIBLE company!!!! There is no one EVER at their front royal office. And if there is someone there they are NO help and very rude.. People next door at Keen's are great and were willing to help As much as they could.. Maybe you should pay them since they have more customer service then your folks there.. I wish there was an option for NO STARS!!!!
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February 2020 by P.R. Hernandez
Did not get a receipt which is required by my company, Call Fleet services and they were going to email a receipt of course they never did. Fuel prices are higher than other stations nearby. Never again will purchase fuel there. Customer service - 0.0
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December 2018 by William Skuba
I called early Monday morning, and was told I'd definitely get it within 5 business days, but likely that week, and the driver would call the day before and day of delivery.
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March 2018 by Mark Lucas
bad phone number
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February 2018 by Kat W
We have had the "automatic delivery" contract for 20 months and always paid day of delivery or a few days after. There have been quite a few times Quarles has let our tank run empty. Once was on Thanksgiving day when it ran out while my food was in the oven. It took two days for them to come fill our tank. Once again I have no gas, and no heat. My space heaters trip the breakers, so I need to take care of my parrots and leave the others off. I have also seen trucks on my street filling my adjacent neighbor but never even cheked our level while right here much less top us off to save a trip. It's no wonder rates are so high-they have drivers going in an illogical route. I've never seen such poor service before.
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October 2017 by Beverly Teets
Could stand a.good cleaning and updating
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May 2017 by Lynne Lewis
Easy access from main roads.
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September 2016 by Josh Hege
A fantastic source for quality fuel. Quarles provides a slightly lower price than any station around and a standard cetane rating of 48 instead of the 40 found in diesel from your standard gas stations. I regularly get better fuel mileage with Quarles and expect my engine to last longer because of their additives
