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February 2024 by Rachel S.
For the price it can't be beat. $50/night, dog friendly (and they only charge $10/dog), a great bargain for enjoying Shenandoah Park. Clean, friendly staff, comfortable bed and pillows. Conveniently located to the park and restaurants. They have several nice little grassy areas for dogs. Bring your earplugs if road traffic keeps you up.
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December 2023 by Zachary Wendt
For what we paid I will go somewhere else next time. Staff was friendly, but I have a bone to pick with maintenance. Nice big TV with ROKU.(1) Milk at breakfast was sour and warm(2) Coffee creamers were literally curdled and upset our stomachs(3) Bathroom door did not latch. Latch was over 1/2” lower than strike plate.(4) No support under “new shower” insert. Felt like your feet would break through when you moved. Sounded like a squeaky hardwood floor(5) Security chain on main door Jamb (see photo) was not secured to framework. Just screwed into soft metal with a short screw. Was not functional for any security purpose. Could pull off door trim with two fingers.(6) Window was open when I first entered room. Would not shut unless removing screen which was bent out of shape from being jammed into place.(7) Refrigerator was plugged in, but not cold.
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December 2023 by Ophelia Grace777
Overall, the customer service was friendly and great. They supplied us extra fresh towels and toothbrush kits. I appreciated the no Smoking signs. Breakfast was good and free. The prices were cheap yet we did have some problems. Television was wonky and the screen was messed up. We were placed facing the elevator. Door locks did not feel secure. We were advised by the visitor center to go to other hotels and given a discount code. I did love the gigantic black and white photo over our bed and the free hot coffee early in the morning. The location of the hotel was perfect though. I loved it being close to Mountain Mystic Company, Shenandoah Park, and Spelunkers. Downtown was very nearby too.
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December 2023 by 1776
My review is not based on past experience with Super 8 as this is my first stay at a Super 8 in at least 20 years. This will be compared to simply what a hotel could do better or was great at.Going into this experience I was not fully expecting much out of it but it was better than expected.First off, staff were friendly and helpful.Room booked with Expedia and given room in front of elevator. This wouldn’t have been preferred but luckily there weren’t many guests and only was an issue just before sleep for 2 minutes. But elevator worked and reliable, which is better than past stays at other hotels.Breakfast consisted of pancake maker, bread with jelly, cereal, and honeybun packets. Juice, warm milk, and coffee as an optional add.Bedding had a large stain on sheet.Bedroom wall had boogers on wall.A/C and Heater worked great as well as refrigerator and hot/cold water (also better than most past stays at other hotels)Could improve on throwing out stained sheets and looking for boogers on the walls.Bed was hard and sleeps stiff.Offers many pamphlets of local attractions.
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December 2023 by Lunafull
Front desk lady was super super sweet. The room/hotel could definitely use an upgrade, but it was convenient for us needing a room for a night. Bed wasn’t super comfortable but again, for a night we were happy.
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November 2023 by Robert B.
My review is not based on past experience with Super 8 as this is my first stay at a Super 8 in at least 20 years. This will be compared to simply what a hotel could do better or was great at. Going into this experience I was not fully expecting much out of it but it was better than expected. First off, staff were friendly and helpful. Room booked with Expedia and given room in front of elevator. This wouldn't have been preferred but luckily there weren't many guests and only was an issue just before sleep for 2 minutes. But elevator worked and reliable, which is better than past stays at other hotels. Breakfast consisted of pancake maker, bread with jelly, cereal, and honeybun packets. Juice, warm milk, and coffee as an optional add. Bedding had a large stain on sheet. Bedroom wall had boogers on wall. A/C and Heater worked great as well as refrigerator and hot/cold water (also better than most past stays at other hotels) Could improve on throwing out stained sheets and looking for boogers on the walls. Bed was hard and sleeps stiff. Offers many pamphlets of local attractions.
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November 2023 by Connor Murphy
The staff are absolutely wonderful.How ever the rooms had some issues including but not limited to...Not having a working smoke and CO in the room with wires hanging from ceiling.The shower squeaked when in use.The toilet clogged multiple times during our stay. I though we were doing something wrong but after the staff came to unclog it for the 2nd time I put 2 squares for toilet paper and it clogged again.My girlfriend who actually booked the room, booked a room with a queen sized bed and the bed we got was a twin.Rooms: How ever the rooms had some issues including but not limited to...Not having a working smoke and CO in the room with wires hanging from ceiling.The shower squeaked when in use.The toilet clogged multiple times during our stay. I though we were doing something wrong but after the staff came to unclog it for the 2nd time I put 2 squares for toilet paper and it clogged again.My girlfriend who actually booked the room, booked a room with a queen sized bed and the bed we got was a twin.Having the ice machine directly outside the door didn't not help with sleeping.Noteworthy details: Staff extremely helpful. Even when we did arrive a 2 am in the morning.
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October 2023 by Joost Eppink
Service en locatie is okay. Maar de kamer is erg vies. Allemaal vlekken het beddengoed en de lakens. Ook lagen er afgeknipte nagels in het bed. Geen aanrader
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October 2023 by Deborah Wagner
Clean and safe. Wasn’t expecting luxury of course but was pleased with the accommodation for a basic nights stay. And it’s right next to Saga and Spelunkers so A+ on location!
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October 2023 by Gretchen Ament
Great location for outdoor enthusiasts. Dog friendly and the rooms have all of the basic needs. Our room was clean and everything worked as it should. Free breakfast. The best part about our stay was tye super friendly staff. Everyone we met was kind and gave off an air of happiness and contentment. This hotel is no fuss no frills just solid where it needs to be.
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September 2023 by Jesse Nelson
The room had roaches, second room we got after finding roaches had a used syringe behind the nightstand. Rooms are dirty, floors are poorly cleaned, if at all. The fridge had crumbs in it, not clean. Smells pretty awful throughout the hotel. The hotel is very outdated. It is close to the river and state parks, so that was a positive. Restaurants are very close and it is close to a few stores. Could not recommend this hotel unless major changes happen to the hotel or management. It was a very poor experience.
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September 2023 by Angie Swinehart
Room needed a deep clean! Didn't smell great and did not feel clean. Very outdated. Staff was very friendly and location was within walking distance of restaurants. High priced for the quality!
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July 2023 by Nozomi Ikuta
Very clean; courteous and professional staff; some nice updates including sleek new flooring. Pet friendly!Safety: Interior doorways with monitored entrance a definite plus for economy lodging
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July 2023 by Lydia Tyndall
For the price, this was a good place to stay. Everything seemed clean, and they came and cleaned our room during our two night stay. The breakfast wasn’t anything special, but was decent for the price of the hotel. One problem we encountered was that a lot of the outlets in our room didn’t work. They do let dogs into the building so this would not be a good option for individuals with allergies. Overall we had a good experience at the hotel.
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July 2023 by Idle Aim
I was recently employed here... This a family owned hotel and one of the most understanding managers you'll ever have! I've worked for some shady a$$holes in the past. Not here! Unfortunately, due to some health issues, I had to leave. But, I didn't want to leave without letting people know how my experience was. They will try to help with customer service and their employees in anyway they can! I am proud to say that I once worked here! I wish I could've stayed...
