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November 2022 by Luigi Procopio II
Had an incredible pack-up experience with a three-man moving team. They packed us up for a move from Washington DC to Thailand. These guys were very adaptable, friendly and very thorough. I highly recommend Ace Moving & Storage!
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June 2022 by Richard Horton
Company was scheduled via military TSP to pick up my HHG. I had called the company a week prior to confirm, was told they would be at my house between 9 and 11 am. Got a call at 1130, said they would be here between 3-4. After 4, called 5 times, texted numerous times, driver kept saying another hour, another hour. Literally have pretty much my whole house packed up for them, they just needed to come pick it up. I move out tomorrow. Will be telling the TSP to NEVER use this company EVER AGAIN.
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June 2022 by Monique B
My bf was getting his house goods moved through this company from the military. They don’t pick up the phone. His things were expected to be delivered 6/6. Never came. Then they said 6/10. Never came. Then the military finally got ahold of the company they said 6/19. Never came. He is still waiting for his items and it’s been weeks. Very unprofessional. We will make sure the military doesn’t use them as a third party move anymore. Not liable.
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June 2022 by david johnson
They were supposed to be here today. When we called in the late morning, they said they would arrive between 11 and 1. When we called at 1:30, they said 2:30. When we called at 4 , they were closed. It's now 8:30pm. They never showed or called.
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September 2021 by Christina Kelsch
This company was assigned to deliver our household items as the result of a military move in the fall of 2020. While they did arrive on-time and appeared professional during the delivery, the following day we discovered that one of the employees had gone through our personal closets and stole my children's Nintendo Switch. They denied all culpability. We filed a police report for theft. Upon calling Nintendo, they were able to provide us with enough information that our Switch had been turned on and connected to WIFI outside of our home and possession following the delivery. Luckily, the parent company (NOT located in Virginia) believed us after providing all of the documentation we had and reimbursed us for a new system. As a result of this incident, our other military friends were also assigned to this company and requested to switch carriers costing 1000's of dollars. Word travels quickly in our small community. It is incredibly sad that they stole from children and a military family and did not want to take responsibility. Shameful.
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June 2021 by sam brewer
Only stock what they sell the most of. Turning into mostly an online deal and pick up.
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May 2021 by Liezl Lazaga
Cj and his crew did a very fine job in packing and unpacking all of our stuff from Roanoke, VA to Sterling, VA. My family and I will definitely use their service again.
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February 2021 by kelvin campbell
Awesome warehouse and office managers
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October 2020 by Lily L.
Found Ace Moving and Storage from Angie's List, and was happy with the choice! Josh the Relocation Coordinator was responsive to all of my inquiries and concerns. Movers Terrence, Stephen, and Shane arrived on-time (Terrence called half hour ahead). They were professional and friendly. Most importantly, they worked quickly, wrapped everything that needed to be wrapped, and took care of my belongings! The move was 3rd floor both ends along with an added stop to a storage area, but they finished everything within the estimated time. Great value, quality, highly recommended!
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March 2020 by Lawrence Scible
Great place
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February 2020 by Michele Harrison
Great company and staff
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November 2019 by D J
The owner kicked us out of the truck 3,000 miles away from where we originally got hired out of which is San Diego, CA Foward Relocation/1800packrat we have text messages to prove it... That is messed up how we were treated and it was not right. You know Our heavenly father works in mysterious ways my advice to everyone becareful and watch how you treat and do people in your everyday life our heavenly father is watching and everyone will be held accountable.... Yah Bless...
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October 2019 by Craig Goodwell
Good company that works hard. Had some bumps along the way but nothing they didn't correct.
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August 2019 by Luis Villamil
Cool people.
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August 2019 by luis morales
Great job
