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March 2024 by Ashley M
I am extremely satisfied with the experience. The technicians were professional, knowledgeable, and provided clear communication throughout the process.
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March 2024 by Roger Bryson
This shop does Great work... !
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March 2024 by Akmal Ali
Smooth process with the highest standard of Customer Service . Their arrangements with the Enterprise Rent a Car is also phenomenal.
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March 2024 by Eileen Suehr
I had a very positive experience with this group. No complaints whatsoever.
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March 2024 by Lee Barton
Great service, and kept informed throughout the repairs. Would recommend and use again
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March 2024 by Leslie Bailey
Great service and communication. Thank you!
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March 2024 by Rhonda Denardo
Great customer service and keeping us informed in every step of the process
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March 2024 by Bryan Felder
This place IS AMAZING! They are friendly, professional and over communicated my repair. Would definitely use them again!
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March 2024 by Adan Sanchez
Very happy with their service. Front desk and the person who did the walk through on my car. They were amazing.
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March 2024 by Thomas L Dean Jr
Unbelievable workmanship. First class operation.
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March 2024 by John Patterson
Caliber Collision in Gainesville, VA is the top notch service provider.Service: Body & Trim
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February 2024 by H. Tracy Williams III
my daughter’s new ‘23 car was struck while parked. Caliber repaired vehicle with new OEM parts to as good as new! Very pleased!!
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February 2024 by Adrienne G
I was pleased with my experience with Caliber. The work was done right. My car was completed early. They kept me informed of the progress. They detailed the interior prior to returning the car.I only have two notes for improvement: 1) There are two Caliber Collision places on the same street, which I didn’t realize. So, it would probably be a good idea for the front desk staff to talk to people about that during scheduling. Also, the traffic there is awful at certain times due to a nearby school. That would be worth mentioning, too. 2) The parking lot for the Caliber at the corner of University and Wellington is small and has limited ability to turn around. I had to make a couple passes looking for a spot because there were 2 trucks taking up 4 spaces. That’s the breaks, but I was concerned by how much trash was scattered in the parking lot in the one decent area for turning around. I did not want a flat tire. I realize that stuff is liable to fall off broken cars, but it made me wonder how often they sweep up. I was there first thing in the morning, so I would have expected it to be clean from the night before.Still, bottom line, I was pleased and would use them again.
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February 2024 by Tony N
Tailgate repair on my Subaru and very fast turnaround , just under 2 weeks and ahead of the estimated date provided! Excellent repair work done and the courtesy rides to and from my home saved me getting a rental car and therefore adding to my insurance claim! Outstanding manager (Steve who cares about the customers and his teams) and front desk team -who are very friendly, personable, courteous people and really enjoyed waiting in the lobby area and talking to the folks at the front desk! Excellent comms keeping me updated via email/txt and calls ! There was a minor concern( which turned out to be a Subaru design feature) that Steve immediately looked at when I went there and gave a good explanation. Not a repair issue! The people stood out for me!!
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February 2024 by Laura Wojtecki
We’ve taken our car to Caliber multiple times. Their work is excellent and the staff always goes above and beyond. They complete repairs in a very timely manner. No feet dragging or excuses. Communication is excellent. I recommend them to anyone who needs their car repaired after an accident, major or minor.
