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May 2025 by samer hammad
Amazing service, friendly staff huge variety to choose from
I purchased my favorite Birkenstock new design.
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April 2025 by Juan Olivera
Teara cashier ,sorry but need learn customer service,
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February 2025 by Jim Downs
Nice store but checking out with just 2 people in front of us took more than 15 minutes
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January 2025 by Kelly Souza
Don't have a great selection of kids shoes.
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December 2024 by Cecilia B. Constanza Munoz
Customer service was no friendly
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November 2024 by Chloe
I had a frustrating experience at DSW while trying to purchase heels for an important interview. The pair I loved wasn’t available in my size, so I asked if they could order two pairs in different sizes for me to try on. I was told I’d need to pay for both pairs upfront, which didn’t seem right, as other stores usually just add the shoes to their inventory. Reluctantly, I decided to order just one pair in the size I hoped would fit.
When it came time to pay, things only got worse. They wouldn’t accept cash, which was inconvenient, so I used Apple Pay instead. Even though their system supports Apple Pay (it blooped and processed like it should), the cashier demanded my CVV code and name on the card. This made no sense, and I didn’t have my physical card with me. Ultimately, I left empty-handed because of these unnecessary hurdles and unhelpful, rude staff.
It’s disappointing that a store like DSW, which should be customer-focused, made it so difficult to complete what should’ve been a simple purchase.
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July 2024 by Alexa9696 Rodriguez
A bitter lady ??? we asked her for a discount and she responded reluctantly
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June 2024 by Luz Maria Rivera
Brought a $70 pair of shoes, seemed to fit fine at the store. When I wore them to work the next day they felt too big. Went to exchange for a 1/2 size smaller and was refused since they had been worn. Won’t ever shop at DSW again!
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May 2024 by Jade Rosario
Thank you to Amber in Gainesville for the great tip at checkout and for showing kindness. You made my day!
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April 2024 by Mark Wills
Nice place to get shoes and friendly people to help you.
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February 2024 by Jorge Guerrero
Great place to buy all kinds and styles of shoes. Including socks and accessories. Customer service is fast and great.
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February 2024 by Theresa
They are the best place for shoes luv ❤️ them so much and great deals
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January 2024 by Rhonda J Howard
I found a beautiful pair of boots.
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January 2024 by Brenda Facemire
Wasn't a sale
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December 2023 by John Bradley
Found what I needed.
