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October 2023 by Kristin Hilgart
Good value and quick. I like that I can go anywhere that Flagship has locations with my membership.
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October 2023 by J Houston Ford
Very happy about having excellent customer service by Mathew. He was courteous, professional and patient as to my concerns. He is a real asset for your company which I highly recommend.Services: Vacuuming
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October 2023 by Mike Ky
I noticed that after the wash The rear wasn’t fully clean. I asked one of the guys and he explained very nicely that because my hitch was on that was the reason and he washed that spot himself. I also noticed that every one of the people wiping and vacuuming my truck was paying attention to detail. They really care about making sure you are satisfied. Also, Parker came over to touch up a spot for me as well. When I drove away I felt my truck was pretty darn beautiful.If you see something say something. They will go above and beyond.
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October 2023 by Diana Cervantes
Came here 2 weeks ago. Having moved from Southern Cali I have to start finding the basics. I didn’t wash my car very often back in Cali as it didn’t rain much- my car didn’t get very dirty.Flagship Car Wash got the job done. My son enjoys driving through the wash as the soap is colorful.The girl at the front of the wash was very informative. I should have taken the offer for the monthly membership, since one wash was $18. Oh well! Next time.
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October 2023 by Eric Hertsch
I started going here a few years ago when it was still Top Shine. They always did a nice job. Immediately after they got bought out by Flagship, the quality dropped off a bit. When I made a complaint via social media, their manager reached out and asked me to give them another shot. Im glad I did. Their work has been excellent since then.
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September 2023 by Marquelle Adkins
Salesman helped me pick a monthly plan that worked for me. Detail crew did a great job making car look new. Had gone to another local full service car wash and they tried to overcharge me for my little car. Left and came right here. Honest and thorough.
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August 2023 by Jennifer K.
The lady at the front was peppy and welcoming. The gentleman helping with the actual Carwash entrance was super patient. I have a new car and I couldn't figure out how to put it into neutral without it doing an automatic hold. He helped me to figure it out patiently. The only annoying thing is that members get to go first which a part of me understands but the other part of me was annoyed because I paid too. Either way the staff was friendly and they did a decent job and were relatively quick.
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August 2023 by Joe William
I have a flagship unlimited car wash. They miss huge things every single time. I’m done coming to this location and the one guy this past time asked how much I pay. I pay for the flagship unlimited plus 3rd row and I’ve come back multiple times and complained to the manager. Always said we’ll make sure it won’t happen again. Always happens again! No remorse and this past time playing at some mustang on his phone. You’re people need some direction.
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August 2023 by USA Junkie Vlog
Recently had bad experienced with them . i recently bought my tesla model y 2023 and i have their membership but one day their machine broked my one of the side mirror and i compalained them about it and they told me their manager will get back to me but i never got called or any contact from them . Atleast they could have called me. Poor service and never going back there
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August 2023 by Terri N.
Traveling thru the area, found this car wash. When we got to the pay station we paid for our wash and inquired about the availability of self vacuums. The young man explained the only way to get a vaccum was if you were a member. Florida or at least the area we live in doesn't have this brand and so obviously we didn't want a membership. The young man told us ok well it's ok then, you can use vacuum on lane 6 one time use. After our wash we went to the lane and began vacuuming , a woman came out and began scolding me for using the vacuums. Explained what we were told and she said oh he's new and you can't use them. Really humiliating and the fact that this person has no customer service skills is unacceptable. Perhaps she needs a bit of re-training. A better approach would have been to simply explain to the young man the process and allow us to go on our way Since we had been given permission. Visiting family and friends who live near here and will share this experience and advise them to avoid this location.
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August 2023 by Steven B.
Waste of time and money damaged my vehicle and thay are refused to take care of it
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July 2023 by gray coyner
I would not go back to this location of Flagship. Their faulty equipment almost ripped the mirror off my car. I talked to the manager on duty, Dilmer and his GM was supposed to call me to get this fixed, this happened in June and it is July now and I have tried to get ahold of them multiple times to no avail.
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June 2023 by Muhammad Saad Rafique
They just wash it. Grills weren't cleaned properly and soap stains were there. Bug marks were still present on headlights and front bumper. White stains from the soap left in interior. Vacuuming the interior was also average. They need to make sure the quality of service. Need a QA to inspect before handing it over. Not satisfied with the service. I selected the best of the available package. Highly disappointed.
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June 2023 by Gary Curtis
I pay a monthly rate - somewhat pricy. But I get a full wash and interior generally every two weeks and do exterior only a minimum of once per week, usually twice. Rust is a problem here and I didn't want to have fenders with holes again. Car is 10 years old and looks almost as good as the day I drove it off the lot. Interior is always vacuumed well, windows cleaned (some touch-up required with microfiber cloth that I keep in the car). They will vacuum the trunk if I ask. Wheel shine always looks great. People are very friendly and courteous. Well worth the cost.
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April 2023 by Mike B.
Top Shine used to do a much better job. Pricing is still OK, but it's half assed at best. Very little attention to detail, they will just spray cleaner inside of the vehicle on surfaces and not wipe it down so you have puddles of things and spray that has not been wiped down all over the place. If I'm in a pinch, it's fine, but if I have the time to do it myself, it's not worth the money, even with my employer reimbursing me for a car wash a month.
