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December 2022 by rozina aziz
I ordered a pair of earrings.. online to be delivered to the store. I was told that when the store receives them, I will be notified by someone from the store. It’s been 2 weeks and I haven’t heard anything!!
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June 2021 by Kerri F
Sarah and all the girls at Francesca’s are super sweet and really helpful! So grateful to have the store so conveniently located in Gateway. Francesca’s is always our first stop for cute, trendy, affordable pieces. Thanks again Sarah! ?
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April 2021 by Lisa Conroy
Sarah is probably the sweetest sales associate I have ever encountered at this location. I came in for a date night dress that made me feel beautiful and also not make my medical devices on my chest visible. She let me have a seat as I am easily fatigued from treatment. She went above and beyond in her service in creating a date night outfit for head to toe. It felt like I had my own stylist for the day . Thank you Sarah for making my day and making me feel beautiful in the outfit
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January 2021 by Jade Groves
I am so happy they reopened this weekend! I went in for their 50% off sale and was helped by Sarah. This girl needs a promotion and a raise! She was fabulous!! So engaging with every single guest. She spoke with the most positivity and encouragement I have ever heard from a sales associate. She greeted every one that entered, personalized every interaction, and answered questions with confidence. It was the end of the day when I visited, and she was still going strong. Thank you, Sarah!
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January 2021 by Maritza Rodriguez
I love this boutique , Sarah is so sweet and has make switch Nordstrom for this boutique, prices are awesome. I go every month, my daughter loves it too. All the employees are awesome!!!.
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August 2020 by Kerri Fiermonte
Sarah and all the girls at Francesca’s are super sweet and really helpful! So grateful to have the store so conveniently located in Gateway. Francesca’s is always our first stop for cute, trendy, affordable pieces. Thanks again Sarah! ?
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June 2020 by Jade Hawkins
I am so happy they reopened this weekend! I went in for their 50% off sale and was helped by Sarah. This girl needs a promotion and a raise! She was fabulous!! So engaging with every single guest. She spoke with the most positivity and encouragement I have ever heard from a sales associate. She greeted every one that entered, personalized every interaction, and answered questions with confidence. It was the end of the day when I visited, and she was still going strong. Thank you, Sarah!
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June 2020 by Alex A
I came in today to do a return of a large online order. This order was over $460 worth of clothing. I worked with Sarah, the general manager of this store and she was extremely helpful and polite, a real delight to talk with! She at first let me know that online orders returned to stores need to have the original packing slip/receipt that came in the box. If I did not have this I could only get a merchandise credit and not a refund of my original payment method. I did not have this slip and looked through my purse and had my fiancé at home look around but to no avail :(. Sarah spoke with her regional manager and allowed a one time refund of my original payment method. Sarah was so so kind and patient with me and really worked with me to resolve the issue! I am so grateful Sarah was understanding and that she could help me out! You rock Sarah!
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June 2020 by Alex Nooch
I came in today to do a return of a large online order. This order was over $460 worth of clothing. I worked with Sarah, the general manager of this store and she was extremely helpful and polite, a real delight to talk with! She at first let me know that online orders returned to stores need to have the original packing slip/receipt that came in the box. If I did not have this I could only get a merchandise credit and not a refund of my original payment method. I did no
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April 2020 by Laura C.
really beautiful clothing and jewelry pieces, the vibe in the store is really calm and the last time i was there- the employees were super attentive!
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January 2020 by Tanya Smith
Manager is very creepy. At first introduces herself very kindly as Sarah, and initiates a nice welcome into the store. But I Have overheard her on phone calls while shopping around, and talks very detailed and loud of her very personal affairs. Not very comfortable going back.
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January 2020 by Heather J.
Went in one morning after dropping the kids off at school, was greeted kindly by the manager, who introduced herself as Sarah. Went to go try on some clothes and I heard a phone ring which she answered, and started going on and on about her very detailed and inappropriate affairs, so much so I was so uncomfortable I had to leave. I would think that a manager would know how to be more professional....especially with a customer in store with them. Made me super uncomfortable and willl not be going back.
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October 2019 by mari v dlc
First time at the store. Beautiful selection of clothes and accessories! Manager was very friendly and helpful
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September 2019 by Jacob West
Very nice store, they have things up to style and prices are very convenient!
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June 2019 by Katherine LeBlanc
Great sales. Their honesty sold me a shirt for $0.01 out of clearance explaining it had been taken out of inventory. Score!!! I'll be back!
