Home Improvements near Gainesville, VA

“I would like to shout out, Alana! She met me and others at the front with a friendly smile and sincere positive attitude towards wanting to help me and the other customers. While she was Directing me to the area that I was looking for she kindly took a moment to ask if she could assist other customers, and if she couldn’t help them, she directed them to the department who could. It’s Refreshing to interact with representatives of large stores who are still wanting to maintain a high level of the customer experience. Alana should be commended!

To add your surveys on the receipt should indicate somewhere where a team member can be acknowledged It’s important for Lowes corporate to know that they have great employees”

“Dulles Glass provided and installed a frameless shower (replacing my older framed shower), and I couldn't be more pleased. The sales rep, Micaela Perone, provided great advice explaing the different options to ensure i got a shower that matched the picture in my mind. The install tech, Daniel Hugo, is a true artisan down to the details and the result is absolutely perfect! The materials, service, and price were all much better than expected. This is my experience and honest review, I recommend DG and will use them again.”

“It takes one employee to make a difference in any business. I went in to HD in Haymarket VA , confused about light bulbs that were specifically designed for a unique lighting fixture. Thinking I would leave more confused, I took a chance and asked a store employee if he knew what would work for my lighting project. Jaycen was so helpful and figured out exactly what I needed to get the job done. He explained the different types and variations depending on what type of ambiance I was trying to bring out of my light fixture . I was so happy with his service and advice .
I felt that I needed to share my experience. Now a days, it’s hard to find someone that is eager to help, and Jaycen went above and beyond to get me set up . I really appreciate what he did and I will continue to be a shareholder and a customer. Thanks Jaycen !”

“Had a great experience. We came to get a horse trough (galvanized stock tank) Found what we were looking for. They sell baby chickens and we were just looking. A nice lady came by and asked if we needed anything. I could spend all day looking for things. But we bought the trough and told us to pull around the to gate. Two gents came by with the tank and loaded it in. Great service and great selection of items.”

“I recommend this to everyone out there! The employees are the sweetest! I wanted to buy a white desk for my daughter to study, and he offered it for $10 dollars! He helped me take it to the front desk to pay and the cashier was so sweet! They even insisted to put in the trunk of my car! I would definitely go back!”

“The Home Depot in Chantilly has been a great spot anytime we’ve needed something for the house, yard, or random weekend project that somehow turns into three trips. The store usually has a huge selection, and we can almost always find what we’re looking for without much trouble.

What stands out most is the customer service. Staff has been friendly, willing to point you in the right direction, and actually helpful when you’ve got questions instead of just waving toward an aisle. Overall, just a really dependable Home Depot with a good selection and a team that makes the experience easier.”

“Went in looking for something specific that we couldn't find. Ryan and Yiannis were incredibly helpful. They searched the shelves and ended up needing to use a forklift to get us the product we wanted. They were so kind and happy to help the entire time.”

“I was here for a pickup order and although the item was heavy and difficult to get into my truck Elijah and Jacob helped me without complaint. They were very helpful, They stopped what they were doing to help me. Customer service was top tier. Thank you!”