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January 2024 by BILLY D
Kathy and her team are top notch. Spent a year with them storing my house. From pricing to security they are the best. Thanks for taking care of us.
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January 2024 by Sergey Yudin
Great customer service! Thank you for all your help.
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January 2024 by Rachel
Megan and Kathy are very professional and very nice. They provide excellent customer service and they have a good attitude and willingness to help when any issues come up.
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December 2023 by Jose Flores
Front office is AMAZING and so helpful! They work with you and try and solve your issues. Facility is super clean and I feel like my personal belongings are secure and safe
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December 2023 by Laura Minniear
If you want to have a terrible management and customer service experience, then store your items here.
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December 2023 by John J.
OMG!! This place is the hugest scam. Our second year and they are literally raising the rate $30 every 2 months. Went from $300 to now $494 since Feb of this year. That's 9 months $33.27 per month!! 64% increase. Closing this account and cannot wait for everyone else as well. Bankruptcy for iStorage!!
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October 2023 by Lindy P.
I obtained a unit at iStorage in Gainesville, Virginia. I was given a promotional rate, which iStorage increased after 2 or 3 months (which I expected). Now, they have increased the rate by over $60/month! Very deceptive practices! By next year, will I need to open a vein to pay them???
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August 2023 by brendan pegler
The staff are very helpful and the facilities are very well kept up.
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October 2022 by Victoria Flynn
Very impressed and highly recommend this storage facility!
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June 2022 by Jennifer Faulkner
Very nice and professional. Very informative when helping me choose what size unit was best. Unit is clean. Highly recommend
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March 2022 by Lester “Mr. G” Gutierrez Good
Great option for short and long term storage. The paperwork and payment is painless. They were a great help when I was in a bind.
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July 2021 by Susan
IStorage is very well managed. Chris and Megan handle all office and management of this location. They do a top notch job of excellent customer service and go out of their way to ensure the customers are satisfied and taken care of. Clean units. Clean parking lot. Clean restrooms. I highly recommend this facility!
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May 2021 by Chris Murphy
Chris has been incredible! He is so patient as I had to get things done through my corporate legal department and took me a little longer than usual. Awesome clean location as well!
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April 2021 by Patty Lewis
We paid for a double storage unit for years. The storage unit was spacious and clean. (NO problem with bugs or rodents!)The entire storage facility is well maintained. Chris, the Property Manager, is professional, knowledgeable, courteous, and helpful. His Assistant, Megan, is friendly and diligent.They are expeditious in handling any issues or problems. I give I Storage the best review. ?I highly recommend
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February 2021 by Giselle Lutz
I rented a unit today and it was super easy and fast! Place is kept clean and organized! Chris was helpful and professional!Thank You!
