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October 2023 by Ryan M
Terrible accountants. Don’t go here!
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April 2023 by Francine Idrobo
Made an appointment with Darcy, was told on the phone about the situation and my husband was informed that she could help. I get to my appointment, waited 30 minutes since she was late to be told she doesn’t know how to help me and that she has never seen the IRS form I had. I was also told I was in the wrong office and wrong company when she clearly stated that I was on her schedule. Huge waste of time. And for someone who’s been doing this for “10 years” she sure didn’t know what I was talking about. Also told me to go to a “different tax service.”
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March 2023 by Traci Marin
We used Darcy this year after being referred from another business owner. We usually do our own taxes but we purchased a short term rental home this year and so it was getting too complicated. We also own another business and had her do both the personal and business taxes.She also gave us some solid wealth building strategies. She explained retirement savings and health insurance from the business perspective. She made changes to the way the business pays the owners that will save us money next year. We've been spending thousands every year on a fancy firm in a fancy building, and they never gave us any advice like this. I look forward to working with her next year!
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April 2022 by Bruce DeNormandie
Our experience with Darcy Farley was beyond our expectations in using a tax professional. I have been successful completing our Federal and Virginia tax returns for 20 years. 2021 brought a complicated element to this year's effort. Darcy not only knew what to do but because I am very analytical explained it to me thoroughly and very patiently. Well Done!
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April 2022 by Rich Schucker
Do not use!! Darcey charged us $320 for a simple tax return that took less than 20 minutes to complete. She cited that she had to fill out several forms and that she got us an earned income tax credit but everyone gets the earned income credit. Total rip off. On top of the she was rude and told me, "If you don't like my prices go somewhere else." She even used a credit card we told her not to use for payment. Find another accountant unless you enjoy being spoken to like a child and overpaying for services rendered.
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April 2022 by Iliana Gutierrez
My husband called In today to ask some questions. Was planning on getting our taxes done there. Worst attitude ever. Worst representation. I wouldn’t recommend this place. Never felt so uncomfortable with the attitude this lady gave us. Please don’t EVER tell us you have another person on the other line when I’m over here trying to get you some business. Apparently they do not like new clients. I DONT RECOMMEND THEM. Sorry. Very disrespectful on their part.
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November 2021 by Tom Roselius
Darcy worked diligently to provide me with all the tax information I needed to make sound decisions. We really appreciate it!!!
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May 2021 by Gina Jones
Just called to ask if I could get an appointment for help with my taxes and “Darcy” said: “yeah we don’t review taxes to help you help yourself - that’s not what we do here”. Wow. Not a great way to get business. Maybe she doesn’t need the business?! I thought all tax preparation was helping people “help themselves”. I was hoping that knowing most of the work had already been done might get me an appointment with it being so close to tax time. I will take my business elsewhere.
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April 2021 by Faraz Mahmood
The representative at the Gainesville location was very condescending and gave us a bunch of mixed information. When I asked her about our stimulus money and about our status being changed to eligible and after filing taxes it said not eligible, she became very sarcastic and said I only know what you see on tv about that.During the beginning to end process it was as if I had to teach her tax law because she didn’t know the updated changes that the IRS had been making.Became extremely sensitive and defensive when my wife and I asked her about tax related situations/scenarios that we could potentially encounter. When it came to getting that JMU fee, that was collected at a super level speed and we were left to fend for ourselves afterwards. I would not recommend them to anyone. Also, very shocked that JMU has so many branches in the DMV and this is the treatment we received.Still have not gotten a return call from Mickey despite several phone calls into his office...
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January 2021 by Scattered Acres Eventing with Autumn Rae
Darcy has been very helpful with my taxes over the past few years! I have trusted her professional services for helping me get my unorganized taxes organized and helping keep up with them throughout the year. She has been helpful with business advice beyond the scope of just doing taxes and has a wealth of knowledge from her former career in big business. Highly recommend JMU Tax & Finacial!
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September 2020 by Paul Maschue
Darcy has been very helpful in helping me better understand my taxes as a 1099 and has recently helped me switch to an S Corp, which helped me save a lot of money. I greatly appreciate her services and highly recommend using her for any and all tax needs!
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July 2020 by Dan D
The first red flag was when she seemed put out that I wanted to review my return prior to filing and paying the balance of my tax preparation bill ( I had already paid her $500 ).While reviewing the return, I found two significant mistakes within two days of her sending me the return for review. The first mistake would have cost me $200 and the second mistake would have cost me over $5000!When I pointed out the first mistake, which made a $200 difference to how much I owed, she seemed a little put out but made the correction quickly and then resent my bill and asked me to pay. When I pointed out the second mistake, which made a $5000 difference to how much I owed, she got extremely defensive and actually HUNG UP ON ME! This was extremely unprofessional and frustrating! Unfortunately, I had already paid her $500 to this point and did not have time to start over with a new tax preparer. After some delicate pleading, she ultimately acknowledged her mistake and agreed to correct the return.Darcy seemed more concerned about me paying her than getting the return correct. I had already paid her $500 and did not want to pay the balance until I was confident the return was correct.In my experience with her, she should not be preparing taxes, her mistakes could be extremely costly, and she is unprofessional in dealing with questions and review of her work.This was the WORST and most stressful dealing I have had with a “professional”.Just FYI, you have no recourse if you have an issue with her services, other than leaving a bad review. She is a one person office and is accountable to no one and therefore you are basically stuck with whatever work she provides no matter how deficient. STAY AWAY!!!!
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February 2020 by Michael Horton
Having to find a new tax preparer this year I found Darcy and JMU online. Reviews from others had a lot of good things to say about her so I took the chance. Sincerely, I was not disappointed. Darcy was very professional and polite from the beginning and, being a self-employed Real Estate agent, she showed me ways to save a LOT of money that my last accountant did not see or ever suggest. I went from owing a fair amount to getting back 3 times as much on my 2019 taxes after taking her suggestions. She offered great business advice and I highly recommend her.
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February 2020 by Alex
I usually file my own taxes. But this year, I had a number of significant life events that made filing my own taxes much more complicated than usual. I sought the professional services of Darcy Farley at JMU Tax and Financial. Darcy was a consummate professional. Not only is she thorough, she also works with a sense of urgency. She took all of my documentation and turned around my filing within one business day. In doing so, Darcy also found every possible deduction I was eligible for. In addition to taxes, Darcy also provides excellent business advice. She has earned me as a client for life. If I could give her 10 stars for this review, I would! Call her and make an appointment. You won't regret it!
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February 2020 by Doug Sabin
Quick, efficient, accurate. Darcy answered all my questions in a manner I was able to understand. Not the cheapest in town, but definatly worth it as she was able to save us some money. You get what you pay for.
