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April 2024 by Dee Scott
The salesperson we had, Zach, was extremely helpful and pleasant to deal with. He also had a professional air about him that made us confident in our purchase
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April 2024 by debra gamboa
I normally don't do reviews but I needed to do this one as I have never received such great customer serviceI called Lazy Boy in Gainesville Va and spoke with Zachary Dowell about my husband's Lazyboy chair was having issues.Due to my husband's condition he using this chair everyday as it is his sanctuary.Zachery listened to me and then went up and beyond to resolve my issue.With help of his store manager Anthony Hill they both resolved my issue and even got the new chair delivered early.I can not say enough about the excellent customer service they both gave me that dayAnd if you are wonderingLazy Boy stands behind their product warranty if they can't fix it then they will replace itMinnie Hawl
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April 2024 by Brian Wines
Great experience, very helpful and very patient with all our questions. Thanks La-Z-Boy!
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April 2024 by V M
Tina was very informative and patient. She had to do our paperwork over to acceptor changes whipping the store. She was lovely to speak with. It was as we knew each other for years.
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March 2024 by Penelope Root
The Gainesville store was clean, well organized and visually appealing. I was approached by a sales person within one minute of entering the store. He told me where the items I was interested in were located and periodically checked if I had any questions. I appreciated that he didn't hover while I was shopping. I would definitely recommend this store to anyone interested in appealing, comfortable furniture.
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March 2024 by Mary Postma
Finding our recliner chair was made easier with the help of Tina.
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March 2024 by Richard Willis
Excellent variety of merchandise on the display room floor. Sales staff was friendly, helpful, and knowledgeable. The recliner we selected was in stock and will be delivered on Tuesday. Highly recommend this store.
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March 2024 by Vince Tully
We recently visited the LaZBoy Gainesville VA location and had a great experience. Zak our sales representative was extremely helpful and did everything possible to make sure we had enough information to be able to decide on which chairs were right for us!
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March 2024 by Dan Ness
Salesman was helpful but not pushy. Got a good sales price.
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March 2024 by Eileen Gallagher
Hailey was amazing! She is a talented designer with great ideas. I found her to be knowledgeable and extremely enjoyable to work with!
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February 2024 by Frances Meehan
Very quick shopping trip, but I purchased exactly what I needed (sofa, ottoman and a recliner) at sale prices in the color I wanted. The salesman Zackery was very helpful and did a thorough job. I can't wait for the furniture to arrive.
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February 2024 by Gregory Buzard
Helpful service but low pressure. They have a nice selection of products and prices.
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February 2024 by Jacquelynn Sutphin
The staff was knowledgeable about their products and could direct me to anything I wanted to see. Our salesperson was very patient and kind. We can't wait to get our new furniture.
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February 2024 by Carol Pierce
From the time I walked in until I left, I felt like I was the most important customer.
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February 2024 by Mike Goss
Great customer service very informative we will be back !
