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December 2023 by Janis McCoy
Terrible!!! I had a 9am appointment this morning and got there early, checked in on my phone, but the door was locked. Did not know the exit door was the entrance door on Saturdays. No sign, no nothing. I followed someone else going through the exit door. I waited for an hour in the waiting area while walk-ins with no appt. were seen before me. LabCorp is awful, too. I know that LabCorp and Quest are related but wish there was an alternative.
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October 2023 by prajay singh
I had a good experience here. I took my mother for test and the staff were really helpful and professional.
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October 2023 by Elena ##
I went in at 4pm and the lady at the front desk told me they were closed. I said what are your hours and she said “We are open 8-4, what you saw online was our covid hours. Most people make an appointment.” She said this very rudely and I asked her why they stay open from 4p-5p if they don’t take anyone. She had no response. Horrible service I wouldn’t go here or trust anyone with sticking me with a needle here!
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May 2023 by Humaira J.
I am very disappointed with both ladies she discriminate me I have an appointment there patient information device have problems all the time I talk to the nurse she said to put your information I try couple of times I was upset they refused me to take me in.please take an action .please post it on quest website
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December 2022 by JoeG####
I rushed in here 10 min before closing with no appointment for a pre employment drug screen and Gabriella came through for me in a pinch. They stop drug screens at 3pm, I arrived at 3:45 and all it took was a simple please and she did the screening for me. Thank you Gabriella!
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October 2022 by pamela lerman
Joseph drew my blood and it was a lot of tubes. He is a professional and very kind and nice! I recommend this location and him very much!
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September 2022 by vicki martin
I would give no star if possible. My husband arrived for his appt and was ignored by a woman in the office as she played with her cell phone. Stood there ignored for about 20 minutes. Another woman came and also ignored him. Finally after screaming for her attention she was rude, told him it was too late to do the test and that he had to return another day. Good grief. Horrible experience.
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June 2022 by pamela l.
Today I went to Quest again in Gainsville and had a good experience. The staff there today was completely different. I hope the staff there today will get a shoutout from this because I don't know her name....
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June 2022 by Ram chandra Gaire
This place is awesome and the lady I think her name is Laila sheikh she is a Darling ?Very helpful. I went for a drug screening test and I was in and out fast.
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April 2022 by Bao Nguyen
Went in on a Saturday without any appointment around 8:30. Signed in and was seen in under 5 minutes. Front staff was friendly and prompt as well as the lady personally taking care of me. Visit lasted less than 15 minutes. Appreciate the open hours on Saturdays.
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February 2022 by Michael Poss
after reading multiple reviews I was concerned that my experience would be similar.... However I was able to be seen on a Saturday. Even without an appt I was immediately cared for. Lilly was kind and professional. Her blood draw was painless. She went out of her way to help me with insurance concerns and to navigate the Quest result portal. I recommend this location and will plan to return in the future.
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January 2022 by Greg M.
Had 1015appt on day we got snow and ice. Arrived at 10:30 and told they closed at 1030. It took more time than expected to prep car, slow down due to icy driving etc due to road conditions. It sure would be nice if they can be just a little accommodating. It sure would be nice if they made it clear its a hard cutoff at 1030 in the multi text messages they sent before the appt. She said they turned off they're systems already. They would have been still processing my paperwork and bloodwork etc if I'd been there a few min earlier. The type of people who work here are clock punchers not those who care about taking care of People. "Hey, he's not here...hurry up and shut down!"
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January 2022 by H K
I booked a PCR test online for the travel. It's free. I arrived and checked in within a few min. I really liked that I did the swap (self swap). Friendly staff. The test was at 3 pm on Dec 30 and I got the result at 5:20 am on Jan 1, which took less than 48 hours. It was the most busiest time of the year for Covid testing as all testing sites are fully booked but I was glad that I got the result faster than expected (3 days).
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January 2022 by Eva Ofori-Addo
My experience with the team at this location was nothing short of amazing? My mother in law needed a PCR test done and Sophie and Sharon went out of their way to with getting her the test even though we showed up at the very last minute. They were so helpful and pleasant . We definitely recommend this place !
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January 2022 by waheed azimi
Horrible place set a appt for a covid test after waiting 20min and booking my appt 3 days in advance the nurse who hated the fact I was there told me they are out of swabs no courtesy call no due diligence nothing threw her hands up and said good luck this place is ridiculous fraud inconsiderate location and needs to be shut down.
