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March 2024 by Maria Mendez
great customer service, Irvin was so knowledgeable and quick with my upgrade / purchase. Would definitely recommend!
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March 2024 by Zashir Hayat
Today I went to TMobile and Mr Ronnie store manager helped me out to change my plan from Verizon,transaction was very smooth and fast he gave all my answers that I asked for great customer service..
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March 2024 by Mike Beville
Awesome service thank you highly recommend!!!
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February 2024 by Daniel Vanderplas
Ronnie made my transaction seamless, and he was a genuine pleasure to work with.
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February 2024 by Fernando Enriquez
I recently visited the T-Mobile store in Gainesville, VA, and I must say, I was blown away by the exceptional service provided by Ronnie and his team. Ronnie went above and beyond to help me set up my business account, ensuring that everything was properly configured to meet my needs. Not only that, but he also took the time to put together a customized plan for my employees, adding extra value to our experience.I was thoroughly impressed by Ronnie's professionalism, knowledge, and dedication to customer satisfaction. His attention to detail and willingness to go the extra mile truly set this store apart. I also want to give a shoutout to Sergio, the District Manager, for overseeing such an outstanding team.Thanks to Ronnie and his team, I am now a loyal customer and will be sure to recommend this store to friends, family, and colleagues. Keep up the fantastic work!
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February 2024 by RONNIE Anderson
Great place , great service, great people
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February 2024 by Roberto Laboy
Highly recommend this location. Very professional and knowledgeable. They were well-stocked and had showroom samples so we can check out a device before purchasing. The manager Ronnie who helped us ably answered all of our questions about the device and service, without pushing a particular item, and handled our order efficiently.
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February 2024 by Maria Laboy
Very polite, attentive, and they treated me with respect. They provided expect knowledge of their products. Thank you
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February 2024 by Patience Titcombe
Ronnie was so helpful and courteous! He helped me with all my questions and concerns. Very knowledgeable, I highly recommend.
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February 2024 by Jess
Great store! Every time i come in the customer service is a great! They work fast and efficiently! I'll definitely be back
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February 2024 by Joras Nance
Overall great experience from start to finish. I’m not very fond of going in stores, I tend to do things online but this team changed my perspective. Great service, the manager Ronnie was knowledgeable, approachable, and patient. He answered all my questions and was very helpful in my decision regarding my service. Thanks everyone at this location! Definitely will return and refer my family and friends to T-mobile- Gainesville
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February 2024 by The Brown Family
Ronnie took really good care of me and my family.
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February 2024 by Gloria Jones
I enjoying the friendless And how managedTook care of all my need Very professionalExplain everything well thank you so muchRonnie
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February 2024 by John Perez
I was so impressed by the service I received here today. The new manager was amazing made us feel so welcomed and actually listened to us didn’t try to sell us things we didn’t want or need. We actually were able so save some money on our outdated plan abd services we weren’t using and with the savings got our kid a tablet. This is our new favor TMobile store. Ask for Ronnie he’s amazing hard find people in retail like him. 10/10!
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February 2024 by Kevin Aviles
Ronnie was absolutely amazing! he’s very knowledgeable and helped me trade in my oldDevice, helped my wife jumped from one device to the latest! Walked away with 2 brand new iPhones 15 pro max ?