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February 2024 by W Rahman
The passport lady was rude and disrespectful. I don't know why she is working there if she hates her job. It was disappointing going to this location. She has a bad reputation. I would not go if she is still working here. Be careful, just a heads-up. She will make your day bad with her attitude." I was so close to getting madShe is Indian I believe.
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February 2024 by Mohammad Khan
Rude and unhelpful.
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May 2023 by Mary Pacheco
I stop by this morning and how disrespectful is that you open the door for a service and you heard everyone in the back yelling at each other like uncivilized people, very disappointed, even my hometown is Warrenton I used to prefer this location, but NOT ANYMORE. Someone needs to take action and find out what’s going on there with those ladies.
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March 2023 by Aneela R
As most people have said, the Asian lady was very rude, The Asian lady (korean, or what) in the front was so rude. Rude, unprofessional , We were there for passport. Completely incompetent. Very rude personnel and will never use the USPS again.
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February 2023 by Annie KR
As most people have said, the Asian lady was very rude, The Asian lady (korean, or what) in the front was so rude. Rude, unprofessional , We were there for passport. Completely incompetent. Very rude personnel and will never use the USPS again.
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October 2022 by Umer Khan
What a team of wonderful people. My experience involves working with the passport team on 10/17 at 11:30am. The two ladies (Sapna?), and another lady whose name I didn’t catch - were incredibly nice and supportive throughout the process. I would highly recommend using their services. Thank you for being so professional and supportive.
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August 2022 by Best and fail Moments
There is a guy who is working here he is so rude and didn’t help us. I asked him something and he was so angry and he’s supervisor of here
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August 2022 by Seth Fowers
This place is single handedly changing the post office experience for the better. They should be commended. Helpful and courteous workers going out of their way to be helpful. Kudos!
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July 2022 by Shahram Ghaffari
Rude, unprofessional staff, We were there for passport appointment.
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November 2021 by Shahzad Satti
I just got my 2 month old child’s passport work done here. I had appointment and didn’t had to wait even for a second. The lady named Sapna, was very courteous and professional and did all the work swiftly including taking the photo and making money order, and we are thankful that we also got a copy of that photo.
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November 2021 by Jonathan Shinkle
Nice employees but no self service kiosk so if you stop by after hours you’re SOL
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October 2021 by Moe R.
Zero for customer service. The staff has no knowledge of the system. The staff is always so rude or grumpy. I went there a few times and every time I go there I feel like they treat us customers with an attitude. They never offer help or advice and they are very negative. They treat us customers like we owe them something. Not using this office anymore.
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August 2021 by Summer Daines
They were helpful in getting our passport for our child, even though we hadn't scheduled an appointment. I was confused by the setup and didn't know where to go, but the workers were helpful.
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January 2021 by Derrick Bagby
Mailed a package to NYC on December 28, 2020.Told it would arrive on December 31st.Package still not at destination on January 5, 2021.Checked tracking number and received no information available!!!!Should we have asked December 31st of what year????
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December 2020 by Jenny Vargas
Horrible customer service.
