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July 2021 by Sabrina D.
I am only giving to Stars for the following reasons. While I love they're clothes and styles, every time I go in there they have limited inventory. They always have a lot of extra small, small, and extra large sizes, but very few size 6 or 8 which is what I'm looking for. I asked the sales girl about this and she said that it is due to the fact that they sell a lot in those sizes and made it sound like that is a good thing. If that is the case, then they should order more inventory in the sizes that are selling. She offered to order whatever size I need and it would be shipped. However, I want to try on two different sizes to see which one fits better in the 6 or the 8. I don't want to have to order it and wait for it to come next week just to try on two different sizes. And then bring one of them back. The main reason from my two star review is their business sales model. I assume that they they get paid on commission which is why as soon as you walk in they are like a flock of seagulls on a piece of bread. I appreciate them asking once if I need anything but when I tell them I am good and all set and they keep harassing me is when I walk out. I tried on several different outfits and the salesperson brought in a couple more tops that she thought might look good with some of the things that I had selected. She might think that she's being helpful but I didn't select them for a reason to try on I don't want to be harassed when I'm trying clothes on in the fitting room. I did not buy anything primarily because she would not stop with her sales pitch. I personally think they should ask once and say if you need anything let me know and that's it in that case I would be happy to give them the business but in this case I'm taking my business elsewhere.
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June 2021 by Lauren Thompson
The service was beyond great. I am nervous when I am shopping and always needs some guidance when it comes to dressing in nice clothes. Donna was so welcoming and helpful. When we talked to her she said there was a dress she thinks would look good on me and she brought it to me. It was pretty and it helped me feel confident enough to look more at other outfits in the store and try them on. I'll admit shopping for clothes not enjoyable to me, but Donna and the rest of the staff made shopping enjoyable. Thank you ladies for being kind and welcoming, I really needed it.
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March 2021 by Lusvia Malikzada
The store located in Gainesville, VA has a very rude and bad customer service, I called before driving to the store to ask if they were open until 7 like it said on the website, nobody answered me, so I thought they closed at 7, I got there 5 minutes before 6 and they were closed already and they saw me standing a outside the door, they would even bother to answer the phone or come to the door just to tell me that they close at 6 I had to keep calling them until they finally answered the phone, I could see them and they were so careless and they were just in a hurry to leave work! I can’t believe I drove all the way there and because of 5 minutes I couldn’t get into the store! BAD CUSTOMER SERVICE!
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October 2020 by Maria Elena Guzman
Great CUSTOMER service. All the staff are so friendly and helpful.Love this store .... great deals and good quality.❤
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June 2020 by Linnea Morres
Always a nice experience when walking into this store. Associates are welcoming and helpful when checking for extra sizing in the back. The new collection that seems to be inspired by the ocean is a must see for everyone. It just makes me happy looking at the clothes, such a great color choice for this collection!
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November 2019 by Somer Gregory
My all time favorite, go to store for the perfect outfit! LOVE! LOVE! LOVE this store!
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September 2019 by Yolanda Montgomery
Love the staff, the store and the clothing options.
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June 2019 by Donna Burns
Great customer service.
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April 2019 by ISABEL MADRIGAL
Excellent customer experience
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January 2019 by Michelle Thilking
I love the service and quality clothing that I find here. The sale items make it all affordable and the sales clerk named Andrew is able to find things like nobody else could! The dressing rooms are pleasant and comfortable too. Some of the staff seems undertrained but the quality of the products sold makes up for any lack of courtesy I have experienced there.
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December 2018 by Laura Clark
Very helpful staff! Good selection. Great sale!
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October 2018 by Lisa Wild
Always love their clothes, very stylish.
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September 2018 by Jo Ann Bashford
I've never had a bad experience. See Andi or Andrew. They're the best.
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August 2018 by cyber blonde
Simply the best. Great quality clothes, their sales are fantastic, their service is beyond compare.
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July 2018 by Monique
Fun and helpful staff.
