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November 2023 by Antwain Thomas
Thank you for a amazing wonderful customer service experience! The online sales rep messed up our mobile sales order and added a extra phone line when we did not requested that when making changes and getting a replacement phone. Hau made the right call to help us cancel the line so we weren't being charge for 2 phone lines. After our amazing experience here we've decided we will come back to add a mobile phone line once i pay off my last devices. Thank you so much again for doing everything you can to help us fix the issue. 10/10 customer service.
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October 2023 by Jimena Munoz
This service is a huge mistake for me, I have been dealing with a huge issue since day one.Internet never work, they installed wrong cable. Internet never work, losing guests and money every day.I can’t not kick them out because is the only one can serve around here, otherwise I would have been take them out since day one.Stay away from this company.HORRIBLE SERVICE
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September 2023 by Cierra Partlow
Round of applause to the Gainesville team. Leo spent countless hours setting up a new device for me, with a smile on his face the entire time. Thank you ,thank you for making this a smooth transfer for me !
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August 2023 by Pammie Jarvis
Thank you Hau so much for helping us activate our new phone for us. We got a great deal promotion for bringing over our number. He made our transfer so smoothly. He went as far as helping us get our account number and transfer pin to keep our daughter number, the transaction was quick and easy. He even helped us put on the screen protector and set up the new device. We appreciate his time to help us set up the device while also multi tasking with other customers at the same time. He is the most efficient staff I have seen today. Thank you again Hau for helping us today 5/5 service!
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August 2023 by Steph Ulloa
Fantastic customer service! When we walked in we were greeted immediately by Leo. He helped us open an account for our new home and did everything as fast as possible even with the system going down by finding alternate ways to open up the account. Thanks again Leo!
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August 2023 by Zack Stanley
Went to change phone service and get wifi and was helped out by two wonderful employees Hau and Leo they were both extremely efficient and more than delightful to speak with 10/10 service
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July 2023 by Robert Tebo Jr
Thank you Hau for solving my issue on why my data wouldn't work on my S7 anymore. I was able to get my phone upgraded and service back up and running. 10/10 customer service.
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July 2023 by Donna Pullen
Thank you Hau Dang for helping me, got my new phone and was able to keep my phone number from straight talk. Thank you for helping me to get my account number and transfer pin to switch over!
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July 2023 by Daniel
the worst company to deal with. Impossible to get a human on the phone. keep having them do resets over the internet but doesn't work!! 20 years with comcast and I'm looking at other options.Don't use comcast, use someone else!!
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July 2023 by Kevin Wood
Thank you Hau Dang for making it easy to transfer my BYOD devices and number. My data transferred over smoothly thank you so much for taking the time to help me Hau.
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June 2023 by charles Flory
Thank you Hau Dang so much for taking the time to get our phone set up, he took the time to set up our apple ID account and our Gmail so that we wouldn't have to do it by ourselves. I am so thankful for this gentlemen getting everything I needed all set up before I leave. I would always recommend his service. I really enjoyed talking to him about sports while getting my services set up.
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June 2023 by woong youn
Thank you Hau for activating our new phone service. Quick and easy process. Definitely recommend this friendly customer service experience 10/10
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June 2023 by Gif ted
Lisa was amazing went inside in less than 5 minutes I was done she had everything ready for me to setup my wifi. She definitely deserves a raise !
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June 2023 by Rodney Hash
Thank you Hau for providing a wonderful upgrade service to my new phone. He even took the time to install my screen protector for me so that I didn’t need to spend any more money just to get it install. Best customer service experience and will definitely come back for my next upgrade!10/10 service
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June 2023 by Jackie Wines
Thank you Hau for taking your time to help me transfer my services from old location to new one. Made the process super easy for me.
