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September 2023 by Bryan Turcios
The Lemon exchange. Will make all the cars here look better than they are. Won’t last you not even til your first payment. HIGHLY DO NOT RECOMMEND. They’re not willing to work with you either. Customer service is awful and after your purchase it’s all on you. No type of support.
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September 2023 by Kevin Kidd
I was interested in a Jeep on the lot and I worked with Allan. I live in Alabama so I couldn't personally inspect the Jeep before purchase. Allan was a huge help to me because he sent me tons of pictures from every angle and all underneath. Even with the price of an airline ticket and my travel expenses, this Jeep was offered at a better price than any others within a few hundred mile radius of my home. I flew into Charlotte and then traveled to Virginia. I was glad to see the Jeep was exactly as it was represented in the listing and in the pictures he sent to me. The staff there made me feel right at home. Allan worked with me to check a few small things to make sure the Jeep was road worthy for my trip back home. I was on the road in just a short while and had a great trip. I can't say enough great things about Galax Auto Exchange and Allan. He and the car lot definitely went above and beyond.
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March 2023 by Monica Mitchell
Buyer beware. Took my veteran father here.. Bought truck from here $25,000 cash. The frame is rusted in half. Won't even pass inspection in Virginia. Truck only had 32,000 miles on it. Dealership believes this is possibly a flood truck. Would recommend getting a Carfax report before you buy anything from this company.
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March 2023 by Jamie Payne
Just purchased a 2017 SUV from Allen, and I was treated very good as a customer, and so far I’m very pleased with my purchase. They went above and beyond to take care of everything I needed and found exactly what I was looking for. I will buy from here again. Thank you so much!!!!
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December 2022 by Philip Sayers
Family bought a car from here that was supposed to have a new motor in it, ran for 4 months and broke down. Nothing has been resolved a year later.
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October 2022 by Rachel Davis
Great place
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June 2022 by bobby thompson
Nice an willing to go beyond what others will
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December 2021 by Verna Bond
I found out that they can't be trusted want be going back
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June 2021 by Mary Holloway
I bought a 2012 GMC Acadia there I'll let you know how it goes with it... people are super friendly, very helpful, and so far honest also
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April 2021 by Arlis Gonzalez
They were very nice. Answered all my questions and helped me pick a great car.
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April 2021 by Kasyonda Gonzalez
Amazing customer service they were also very helpful to me and family. Im glad there were help us in a timely manner.
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September 2020 by Kathy VanCuren
Hard to find
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February 2020 by Sherry Hodge
The friendliest staff and very knowledgable salesman!
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March 2018 by Jordan S
This car dealer is a rip-off. I now know two people who have bought cars from this guy, and both cars have had a ridiculous amount of repairs that had to be done. One in particular just had to put a new motor in a vehicle he purchased. The cars are junk, go anywhere else.
