“Had parts missing from windows purchased at Lowes and installed by myself. Talked with Travis Taylor and he was able to find replacement parts and made my issues disappear.
Kudos to a real professional problem solver with a very pleasant demeanor. This type of employee...really exists...still. Thanks for what you do!!”
“My husband called to place a product on hold (which they did for us), and when we went to pick it up, we saw they were marking down a lawn mower. We asked a couple of questions about it, and Ashley was outside and helped us. She helped us figure out what the issue was with the mower and why they marked it down. Once we realized it was something we could easily fix, we purchased it. Ashley helped us the whole time to make sure we had everything we needed. Additionally, when we went into the store, I think everyone working there at the time greeted us and asked if we needed help finding anything. We will absolutely be back for anything we need that can be purchased from this store.”