Cellular Sales in Galax, VA, is a highly recommended Verizon store recognized for its excellent customer service. The staff, especially a representative named Matt Farmer, is known for being friendly, professional, and caring. Customers appreciate Matt’s willingness to help with multiple issues, from upgrading phones to resolving account problems, often going beyond online options. He takes the time to find the best deals, waive fees, and provide bill credits, making customers feel valued and satisfied. Many reviews highlight Matt’s patience, knowledge, and positive attitude, even when busy or assisting new employees. The store offers a wide range of services, including upgrading Apple iPhones, Samsung Galaxy, or Motorola devices, and shopping for accessories or Verizon services. Customers also mention the convenience of making appointments or stopping by without hassle. Overall, the Galax Verizon store provides a friendly, professional experience with staff that genuinely cares about helping customers save money and find the best solutions for their wireless needs.
My son came to Verizon for a new number. Damion Knight was extremely helpful and easy to work with. He found a better deal for us than what we could find ourselves. Helpful hint: call ahead and ask to work with Damian so you don’t have to wait once you get there.
March 2026
Long wait for service but once we were helped they resolved our issue
January 2026
Thank you Stephanie, keep up the good work! 5 stars!
