“I have taken multiple items for repair and they have done great work. One piece in particular warranted this review. The Diamond Exchange went above and beyond in customer service and skill.
An error occurred with one of my repairs. It was an honest, human oversight. I thought the piece was compromised. This was not a super valuable piece- it was special and had sentimental meaning to me. Without hesitation they offered and took full responsibility. When I picked up the repaired piece for the second time- I was amazed. The amount of effort, labor and craftsmanship that they executed to correct the issue was incredible. Without extra charge to me. They restored my piece with the upmost of care and skill. It turned out beautiful. I am so impressed with this level of customer service and integrity. I will always patronize this business and recommend them highly.
Thank you to the staff!”
“What an amazing small business located in Downtown Kingsport! They showcase lots of local businesses and vendors in this area and it is AWESOME! Great place for new clothes, candles, and fun accessories. BUT they also have the best employees ever, the nicest people to chat with, and we love getting to know them!”
“I was completely impressed with the selection of artwork, the framing and knowledge of the staff. I love all of the pieces I have purchased!! Framing and matting are top notch!!!”
“Shopping here is SO fun! They have a little of everything-- clothes for all ages, shoes, toys, decor, random stuff. They have nice spacious fitting rooms, bathrooms, and a changing table. If you bring in stuff to trade, they are super quick to look at it!”
9:30AM - 6PM
1567 N Eastman Rd Unit 11, Kingsport
Jewelry Stores
“Love this coin shop. Bill and his family are super friendly and bill is more than fair on buying you coins. I discovered bill at the flea market a few years ago and it's developed into a friendship. Stop by and check out his shop he's got the heat. Thanks for being a great friend to me sir.”
“I had a strict timeline for an engagement ring and all the staff was very helpful and went out of their way to meet my timeline. I highly recommend because they went above and beyond normal customer service. Great people to work with!”
“Kristine was so polite, helpful, cheerful, and knowledgeable it made everything such a pleasant experience, and when we ran into a slight snag the assistant store manager Ashton resolved it quickly, efficiently and was very knowledgeable as well! Would highly recommended these lovely ladies!”
“The clothes are so unique whenever I wear an item purchased here I always get complients on how nice it is. I really like to shop at this store. A little pricey but well worth the buck.”