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February 2024 by katherine doyle
This is one of the best Barnes & Noble stores that I have ever gone to. The staff is awesome, the store is spotless and so organized. They have so much extra merchandise and everyone is so very helpful. I bring my granddaughter to this store frequently and she has developed a fun love of reading. Thank you customer service isn't a thing of the past in this store!
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February 2024 by Richard Jimmerson
Went there to buy some books, walked up to the register where someone was waiting to be rung up. They were standing a bit before the cashier, head down, acknowledged them. Right as they finished up with that customer, while I was waiting in line, the only cashier there left the register and walked over to the other side of the store, leaving me there. I was the only other person in that part of the store at that time, so I knew they saw me. Maybe I caught them on a bad day based on how they were about the person before, but I can't give a good review from that experience.
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February 2024 by Virginia Silva
Idk what it would take for me to rate a barnes and noble location poorly.
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January 2024 by kellz Kk
Cool place
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December 2023 by covitzz123
Love this place.
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November 2023 by Harlie C.
This is THE most organized Barnes & Noble I've ever been in. It was like walking into a whole new store. They also have collections I haven't seen at other Richmond/Henrico locations which is nice, and the staff are very friendly. I would 10/10 recommend this spot.
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November 2023 by Kalita Pennington
Often find myself here looking to buy a gift for someone, and they always have something that seems just right. The store is clean, organized, and well stocked. It is easy to get help when needed.
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November 2023 by Urvin Shah
A book store, music CD, DVD, and vinyls are also available. Maps, tour guide by lovely planet. Can sit and read also. Wifi available. A small coffee shop is also there. Must visit if you are a book lover.
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October 2023 by Darlene Berube
OMG this is one of my favorite places to go. The atmosphere is similar to a library but smells like starbucks coffee. I will definitely be buying all my books from here.
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September 2023 by Matt McCarthy
You can't beat the smell of a book store. Unless you also make coffee. Which is now my favorite smell. Love this place, my daughter enjoys reading in the children's area.
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September 2023 by Shina J
Well, I used to work at a B&N when I was a lot younger. Lol. For 4 years, to be exact. I still love my purchases or orders from this store here in Virginia. They can order it usually if it's not in-store.
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September 2023 by Alfred Price
Super kind staff they are awesome I had to find another place to work because my Wi-Fi at home went out, but there are fruit flies literally everywhere and can’t really focus on work had to relocate in the pic below they are all over my work phone and crawling on my personal as I type this ?
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September 2023 by Caughtafaygo _
Found what we needed and a nice place to meet up. Quiet but not too quiet. Great atmosphere
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September 2023 by Susan Miller
We always go the Barnes and Noble when we are out of town because it is the best place to find things on local history.
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September 2023 by Joseph Ryan
I have become increasingly frustrated with the service at B&N cafes, I asked for my coffee a certain way, didn't get it. I brought the coffee back, zero apology. I won't be going back to this B&N.
