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October 2023 by M Wins
Mr. Charles, Mr, Charles, Mr. Charles. This was my first time at this store. He provided me with excellent customer service. Gave me reassurance that he was going to get me taken care of. Not only did he go above and beyond but he made me feel like I was in good hands. I wish I could say the same about Mr. Tucson, he didn't greet us coming in nor did he offer assistance while he was free and available. I guess I'm not the type of client that he wanted to assist. Mr. Charles, I will be back for prom and graduation suits. Thank you so much for such outstanding service. Oh yeah, and the suit he put together looks amazing.
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October 2023 by Burst Windwalker
I have to attend a friend's wedding. without knowing any knowledge of men suit. I decided to visit this store over men's warehouse due to the good review. And the review is true. I was welcomed by Charles.H. After telling him that I want a full set of suit for formal occasions such as attending wedding and job interview etc. He was very patient and explained a lot of knowledge of men's suit to me, and hand picked two types of suits, shirts, ties, dress socks, a pair of dress shoes, a belt for me. He made sure I try everything on and asked my option for color and pattern preference by providing his processional advise at the same time. I was feeling treated like a royal customer by him. I would totally recommend anyone come to visit and by suit from this store and meet Charles. It is a really pleasure and valuable experience.
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October 2023 by Dustin Schoenbaum
This place really is underrated. I had to fly out in two days to go to Vegas for a wedding without realizing my prior clothes didn't fit me anymore. They helped out so much, inexpensive clothes that looked and fit great! They have a seamstress onsite and she hemmed my pants in like 20 minutes that same day. Had everything I needed to fly to Vegas. Don't sleep on these folks!
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October 2023 by Wyatt English
Customer service was phenomenal! My first time buying a suit. They got me straight. I got everything I needed. Very affordable for what I got!
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August 2023 by Cassandra
Handsome and fashionable clothing for the modern dressed man!...wide array of suits in almost every size...personable and professional staff who are willing to assist customers!!
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August 2023 by Robert O
Walked in after a terrible experience with Mens Wearhouse. Robert greeted my wife and I. Helped by making great suggestions without being pushy. Far better selection and quality and far better service. This is my new go to for all my attire.
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July 2023 by adiva J
I love it the prices were reasonable and affordable as well as they had someone who not only helped but made sure everything went together I highly recommend it
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June 2023 by Florence Leonard
I went with my son they're to be fitted for a suit.The gentleman waiting on him apparently knew nothing about finding someone for suit.I only know a little myself but I know enough to know he had no idea.He only measured across the back of your shoulder and down his arm. PERIOD!!!??Then he gave him a suit off the rack rack and said try this one.Did not measure down his leg, his waist or chest. ?
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June 2023 by Calandra Moss
Charles is our guy! If you get by Better Menswear, please seek him out. We have had very positive experiences here and will continue to do business with them.
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June 2023 by Ricardo Smith
Great quality clothing and the staff is very knowledgeable and hospitable. I enjoy my experiences there
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June 2023 by Shane Rowley
I came across Better Menswear after searching Google for a popular chain retailer. I decided to check them out because they are a local business and the reviews were phenomenal.Upon arrival, they were very busy. However, that didn't stop the staff from being friendly and helpful. Robert greeted me and helped me find a full suit, shirt, socks, belt, shoes, and scarf. He spent over an hour helping me find the perfect fit, coordination of colors, etc.I came back today to pick up the suit, (they did the hemming in a day), and Robert was there and greeted me by name. Everyone is friendly and helpful.I procrastinated on getting a suit for a wedding, and they were able to save me with an extremely quick turnaround with items that fit and look great. Do yourself a favor and drop the chain retailer and go with Better Menswear. Check out their large variety and enjoy visiting the team.
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June 2023 by Kyle Rodgers
I literally can’t say enough good things about this store! After essentially being turned away by MW and receiving terrible customer service, I decided to go local with Better Menswear. With only a few days notice for a wedding, Robert hooked me up with the best suit I’ve ever worn and even took the time to match it to what my girlfriend was wearing and we looked great!! Some of the best customer service I’ve ever had and the prices were better than the big name stores. Do yourself a favor and check out these great people and their very nicely assorted store. Thanks!!!
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February 2023 by Shantel Epps
Customer service is terrible. I was told it would be an hour for a pick up my wait went from 1 hour to 2 and then I was told it was an accident on the highway as if the phone just started working after the accident. Derrick the tall slender guy do not have get him to service you he is not attentive and lacks the personal touch you would expect going to purchase a suit….
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February 2023 by Taylor B.
I needed a suit for my son I had driven by Better Menswear for years after he told me what he wanted I felt we would stop by. The Gentlemen there know Customer Service from top to bottom. Mr. Charles Hataway help me guide my son into a choice that he was happy with today and can use until he out grows it. The store didn't have his size in stock Charles didn't hesitate to call one of their other locations that had it and a pair of shoes to fit. They worked to get both to us, so we had looked around and found another one. In 2 days we went back and picked up 2 suits and a pair of shoes. They fitted and pressed on site in less than a hour. Great Customer Service with great quality and selection. Thank You for Doing it 1st CLASS
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January 2023 by J Hill
I don’t usually post reviews, but this place made it worth my time. It reminds me of how retail used to be, before Covid. Remember way back then? Back when associates treated you like you and your business mattered? Ok maybe it did t happen everywhere but it was common. Nowadays, it is so rare. This review is starting to turn into a rant so I digress to bring focus back to Better Menswear. It’s also going to be on the long side, so, TL;DR : maybe you can find a better menswear shop, but there’s no need to try if you can go here. The prices are reasonable and everything else is above 5 stars.Details : I stumbled on the Brook Rd. store last week because I needed to get a new shirt / tie for an interview. The first impressions were great. The store was clean, organized, and very well staffed with 5+ associates. I was helped by Duane who was friendly and ultra professional. He treated me like I was buying a $1000 suit.Today I returned to buy a suit for second interview and was happy to see Duane working again. After the great first experience it made sense to work with him again if I could . He finished checking out his customer, multitasking and communicating with both of us . Afterwards he came over and after chatting briefly and explained he had to leave to run take care of suiting a sport team (I think ?) and hooked me up with Tucson.Tucson was just awesome to work with; super patient and knowledgeable, and made me feel at ease with the process. A friend today asked if I was getting a 3 piece suit and I had to oook up what that was. Anyway, Tucson might as well have been my brother showing me the ropes…if I had a brother and he was a professional sales person. Fast forward to checkout there was a minor price discrepancy that they apologized for and corrected.Better Menswear clearly has a great feel for how a business should be run. If I was still working in retail I would be trying to steal their people so I hope they pay them well , at least Duane and Tucson. I definitely shall return for repeat business and spread the good word about this place !
