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April 2024 by Deen Brooksher
Went by and they were closed 30 minutes early.
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March 2024 by TIM
The 3 young ladies were awesome, they are swift with getting all orders done. Having every leave with a smile. I got my favorite, strawberry & banana smoothie and Oreo overloaded ice
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December 2023 by Walker Olsen
Ice cream is fine. Bakery is horrendous. Got a peanut butter cup and 2 cake pops. They tasted like cardboard. Threw them in the trash after one bite. Very clearly had been sitting out for more than a week, likely 2. Will not be going here again. Waste of money.
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August 2023 by A T
This place can’t seem to get online orders right. They forget mix ins that cost extra and give you a smaller size than ordered. Don’t bother calling them to speak to someone they don’t answer the phone. Waste of money, can’t believe I gave them so many chances
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July 2023 by Josephina M
Probably one of the worst experiences ever with a Coldstone. Placed and order for three ice creams and a smoothie, online at around 8p. The order said it would be ready at 8:30. at 8:32 I went in to pick it up and asked for my order. The girl said it'll be five more minutes. they hadn't even started making it. I tried to call and and the guy that picked up the phone in the back "kitchen area" looked at the phone showed it to another girl and she said "im not taking that" so he answered said "hello, we are busy" and hung up. Now I am standing waiting and watching. The guy in the back starts kissing and snuggling the other girl in the back. My order is slowly being made. They make one and throw it on the counter and it starts to melt. same for the next three. I notice the "casanova" in the back put on a pair of orange gloves, touch a fridge, a cart and pick up trash from the ground touch a trash can. The person that was going to make my smoothie needed ice, goes in the back to ask for ice from casanova. he grabs the bin of ice and punches into the bin with the gloves he had just touched the floor and the trash can with... It's now 8:50p. As I look up I notice so much build up on the air vents and cobwebs, as the AC kicked on, the dust was falling right over where the ice cream was being prepared. Finally got my order at 9pm ...NO SPOONS.. I tried to call the next day to speak with a manager and was I told I couldn't. Unfortunately, this is a location I will not return to. Too many health violations and complete unprofessionalism.
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July 2023 by Riley
Friendly staff, well stocked and great quality.
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May 2023 by Larry Longest
Cold and ice cream ? very good. Friendly staff.
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April 2023 by M K.
Only positive is that I saved about 800 calories by getting out of line because I was tired of waiting. This location was way understaffed with huge line and only one person scooping ice cream and one person at the cashier.
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March 2023 by Joan Keiser
Staff gladly made my old favorite Boston creme with cake batter. It was perfectly yummy!
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March 2023 by Karin D.
Waited in line for 50 minutes, saw 7 people in the back my ice cream was melting when the put the brownie a cookie dough in it and barely chopped it up so it was a mess a tasted awful. Store was dirty. And it seemed so disorganized.
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March 2023 by Jim Porter
was very disappointed when I got home with the 3 pint container that was no where near full when I removed top and nothing like the over flowing picture on website... took picture but can't figure out how to post it
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February 2023 by Patrice C.
Love love love a founders favorite; recently tried the chocolate chip cookie dough was super yummy After a long day at work this is my place of heaven! Love it!The service is awesome! The ambiance is cool!
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January 2023 by Veronica Duran
I love it! Thank you for making my banana split! Cold Stone used to have it on their Signature menu. Good thing I remember how it is made! Sorry no photo it was too good! Next time I will take a picture!
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January 2023 by Kayla B
Team worked hard as they were busy for a Saturday night! All of our orders were great! There is limited seating but doing the best they can!
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December 2022 by lucy
Very cold and creamy ice cream! One of my favorite places to go and bring my friends.
