Public Storage in Glen Allen offers a convenient and clean storage facility with climate-controlled units. Customers can easily reserve a space online with no obligation and skip the counter using the eRental option, making the move-in process simple and quick. The staff at this location are highly praised for their helpfulness, friendliness, and professionalism. Nalease, Kim, and Hailey consistently receive positive feedback for their caring and thoughtful service, with customers appreciating their patience and support during move-ins and unit setup. The facility itself is secure and well-maintained, with no issues of infestations, floods, or theft reported over the years. However, some customers express frustration with the district management, citing difficulty in reaching staff by phone, understaffing, and inconsistent office hours. Despite these concerns, the overall experience is positive, thanks to the attentive and cheerful employees. The staff’s personal attention and helpful attitude stand out, making Public Storage a reliable option for storage needs in the neighborhood. The facility’s cleanliness, security, and climate control add to its appeal, and customers value the friendly service that makes their storage experience smooth and stress-free.
Nalease did a fantastic job at being so accommodating
September 2025
Nalease Is Awesome! And Superb and Customer Service and Professional answered all my questions and Concerns! Nalease is the Example!
September 2025
Nalease is such a kind, thoughtful, cheerful person! You are lucky to have her as your person up front with the customers. We appreciate her helpful attitude and patience!!! Thank you Nalease!
