Public Storage in Glen Allen offers a convenient and clean storage facility with climate-controlled units. Customers can easily reserve a space online with no obligation and skip the counter using the eRental option, making the move-in process simple and quick. The staff at this location are highly praised for their helpfulness, friendliness, and professionalism. Nalease, Kim, and Hailey consistently receive positive feedback for their caring and thoughtful service, with customers appreciating their patience and support during move-ins and unit setup. The facility itself is secure and well-maintained, with no issues of infestations, floods, or theft reported over the years. However, some customers express frustration with the district management, citing difficulty in reaching staff by phone, understaffing, and inconsistent office hours. Despite these concerns, the overall experience is positive, thanks to the attentive and cheerful employees. The staff’s personal attention and helpful attitude stand out, making Public Storage a reliable option for storage needs in the neighborhood. The facility’s cleanliness, security, and climate control add to its appeal, and customers value the friendly service that makes their storage experience smooth and stress-free.
We were able to not only clean out a unit here, but also helped Marge with some excess items she needed taken away while we were there. Its a nice,clean and convenient facility with friendly staff. Both Marge and Chris were great. We can't wait to work with them more in the near future.
May 2026
George provided excellent assistance, walked us through everything and made certain we had no questions. The facility is clean and conditioned. We recommend it!
May 2026
First and foremost the facility is emaculant, the promotions were exceptional, and the staff was polite and efficient. The location is very convenient and in a good community with restaurants and access to the highway.
