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February 2024 by Joseph Thompson
The team at Goodyear West Broad is outstanding! I brought my car in and they were able to find tires that fit perfectly and get me back on the road in less than 6 hours! Great service!
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February 2024 by devaraj ramareddy
Good service professionalNice experienceWill come again
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February 2024 by izanpere
When I explained to the guy exactly what was wrong with my car, which was that the cable of my headlight was making poor contact, he told me he would charge me $170 just to diagnose it. When I had already told him what was wrong, I only needed a change of lights and a switch. I don't know how much that would cost because I interrupted him with my goodbye.
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February 2024 by Kevin Stanberry
They did what they said they would do. I was pleased with them despite the prices.
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September 2023 by James leonard
Quick service. Has a nail in my tire and the issue was taken care off very quickly. Thank you again.
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August 2023 by Mike jojo
Worth customer service at this location sad don’t give a dam about you only money never use again not recommended by far it’s worth
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March 2023 by judy fu
Andrew was very professional, knowledgeable,put my mind at ease in selecting the right tires and in my price range. He was courteous over the phone and upon coming to Goodyear greeted me with a smile ,kindness and concern. An excellent advisor.
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March 2023 by Kaylee Barnes
Dropped my husbands wheel off to plug a nail hole in his tire last week, picked it up the same day and immediately saw a perfectly lined gouged in the wheel! This store will not take responsibility for replacing the wheel. Saying there is no proof they did it, despite having a picture of the same non-scratched wheel the day before!
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March 2023 by Steven Helsley
Stopped in as I had a screw in my tire. Very friendly staff, nice wait area. I was in and out within an hour. Appreciate them being able to help me on such a short notice.
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December 2022 by Deborah Jefferson
Stay Away from this place!!! Horrible customer service and they will try to get you to fix something that’s not broken.
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December 2022 by Betty Samford
Tire pressure light came on. They were very fast in checking the tire pressure in all my tires. Great service and very courteous.
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December 2022 by Kitty Burnett
11-05-2022 SaturdayTook our Chev Trailblazer SUV in for an oil change on 11-05-2022, Saturday afternoon. The Assistant Manager told us he would not be able to get to it till Sunday at 8 A.M. and they were busy! However, the guys in the bay were just fooling around and not really doing anything at all. He asked me what type of oil was used in the Chevrolet Trailblazer SUV. I told him I didn't know the answer. I told him the SUV was serviced recently at this shop. He asked for the phone number. I am not sure if he could locate the record in the computer. He told me he didn't know what type of oil it took to replace the current oil in the SUV. I thought dude our records are in your computer. I thought dude you should be able to see the type of oil our vehicle takes because we had our oil change at this exact store. Either the Assistant Manager was just too lazy to look at the records or was not interested in doing our oil change. The Assistant Manager has black hair, kind of fat, and tall. We don't know his name but the DUDE SHOULD NOT BE RUNNING THE SHOW AT GOODYEAR. HE NEEDS TO FIND ANOTHER JOB. THIS LAZY GUY IS COSTING THE OWNER SOME LOSING BUSINESS ALONG WITH THE MONEY!!! I HOPE THE OWNER READS THIS REVIEW! FIRE THE GUY! TO OWNER: YOU ARE LOSING POTENTIAL CUSTOMERS AND MONEY, MONEY, MONEY!!!Found the Assistant Manager's Card so his name is: Josh Green - Asst Store Manager!!!!
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October 2022 by joanna chen
one of staff was so rude,screaming and yelling, no patience and short tempered, not recommend this Good Year!!
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August 2022 by gmc services
I only gave one star because I had to. Two days ago I had an overheated problem in my car, they charged me $160 and said was nothing wrong with it. Yesterday I was one hour away from home, with my baby in the car and it just broke up in the middle of the road. We had no water or food and the help took almost 3 hours to rescue us. When I called them, they were rude and said they’re not responsible for my damage. I assume they didn’t even looked at my car because the problem is there, anyone can tell. Now my car is getting fixed, but soonest I get it, I’ll be back in the store to get my $160 back! I would never ever recommend this place! Please don’t trust them!
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August 2022 by calvin mason
This place is all about the money u take your car for one thing and they claim you need this that and the third I took my car for a inspection and oil change I only had my car a year they failed my car saying that I need rear breaks and rotors which is none sense my breaks and rotors was checked 2 weeks ago smdh
