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March 2024 by S K
Sylvia gave me a great facial! All the products she used felt and smelt amazing and were perfectly suited for my skin and goals
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March 2024 by Brittany HInkle
Omg, if you want a 5 star massage you must book with Andy! He is excellent, this is by far the best hand and stone in Richmond…customer service at the desk is 10/10! Thank you so much!
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February 2024 by Rachel Moore
Staff is really nice and accommodating!
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January 2024 by Gwendolyn Murphy-Johnson
Excellent customer service by Sylvia my facial was so relaxing and the products I purchased are working excellent
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October 2023 by J R
My go to therapist when visiting this location is Emily. She is always prompt, personable, caring, and she remembers me and my specific needs every visit. It’s sometimes difficult to get on her schedule but it is worth it. Props to the girls at the front desk too, they are always friendly and welcoming.
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September 2023 by Michelle Temple
The staff is always pleasant & friendly to work with. I have been requesting the same masseuse for over a year now & is really nice to walk in with her knowing exactly what I need for relaxation & stress tension release. she always asks if any changes are requested. I walk out feeling money well spent & great!
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July 2023 by jessie shimchick
I always have the best service with Veronica. She uses great pressure and is attentive to your needs. Makes you feel comfortable and you leave stress free!!
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June 2023 by Anthony Couillard
My wife got me a 3 month membership recently, which comes with 3 massages. We have actually used this place before, a couple of years ago we did a couples massages. Have always had a great experience. The front desk is very helpful in getting you scheduled, going over safety procedures and getting your paperwork filled out. They always will offer you a drink as well. I had 3 different masseuses, all were well trained and knowledgeable. I have a frozen shoulder and they all worked on it in different ways. I always left feeling I got my moneys worth of kneeding out balls of stress in my body. Easy in and out location. Can't go wrong with this location.
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June 2023 by Theresa Moran
I've tried several massage therapists and have never quite found one that can deliver exactly the right pressure. Veronica is a goddess. This is the second time I've had a massage with her and it's like I have been going to her for years. She is professional, on time and does a great job!
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May 2023 by Courtney Manns
Veronica!! She was absolutely amazing and made me feel so comfortable and relaxed, I had to book a longer session with her before I even left. Everyone at this location is always so kind and thoughtful. Last time I came for a late-ish appointment and hadn’t eaten, the young lady at the front desk found me a snack to it while I waited. It really is the little things that go a long way!
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May 2023 by Kiana Maghamez
I can't recommend Katie enough for a facial and Hope for a massage! They both are very professional, great at what they do, take their time, and actually address your personalized and specific needs. They are both top-notch and go above and beyond! Maddie at the front desk is also very welcoming and personable. Great experience all around every time I go!
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May 2023 by Jennifer James
Just completed a wonderful massage service at Hand and Stone Glen Allen. Emily White is my go-to therapist and she is absolutely amazing! I feel like a brand new person each month after seeing her. Also, the front desk staff always adds to the positive experience for me. For example, each individual I encountered during my visit today was friendly, warm, and very service oriented.
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May 2023 by Diane Allison
Katy provides the most relaxing and therapeutic experience. She’s very talented and knowledgeable and serious about her craft. She quickly puts me at ease with her gentle voice and miraculous hands. I hope I can continue to have her provide my facials for a very long time. Thank you Katy!!!
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May 2023 by Keniah Archie
Today I had the honors of being treated by Katie! She was absolutely amazing! Very kind and gentle! She made my comfort and my experience her top priority! she informed me of every step and educated me on products, to better help me with my skin Journey! She’s nothing short of Amazing!
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May 2023 by Traci Nottolini
Amazing experience I’ve been to Hand and stones off of Virginia commons in Glen Allen va and they have all been incredible but I’ve never had a masseuse like Veronica. She was amazing and listened and I will join as a member because of her. Her hands are strong, kind warm, and healing.I have gotten massages for over 30 years and she definitely is one of the best I’ve ever had. Thanks for Veronica!
