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April 2024 by Jason Wright
We were welcomed into the store and did not feel attacked by the sales person. He was helpful and not pushy. He provided the information we requested and answered all our questions. The store was clean and comfortable.
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April 2024 by Cheryl Timberlake
I enjoyed my interaction with Karyn Crosby Short Pump.Beautiful fabrics warm and inviting show room. Professional sales
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March 2024 by Johnnie Lackey
Jonna was very easy to talk to, knowledgable, and no pressure! Thank you for the help!
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March 2024 by Mary Wooldridge
Alex was amazing! He did not hover over us. He listened from a distance and was prepared with answers. He gave us all the options.
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March 2024 by Janet St.Amand
My husband and I love the quality and wonderful treatment of the staff. Glenda was charismatic and very helpful in our selection of a living room couch.
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March 2024 by Elizabeth Carter
Ti was especially helpful. We are planning to buy a number of pieces and will be looking for him. Thank you.
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March 2024 by Helen Harris
Both Glenda and Alex were extremely helpful and made this experience very easy.
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March 2024 by F DS
Abigal and Jonna were super helpful and kind as I try to figure out what da heck I want!
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March 2024 by Ryan Benton
Glenda is wonderful
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February 2024 by Tammy Brooks
Our customer service agent was very helpful, kind and sweet. I can not remember his name but he was from Doswell VA. Would highly recommend him.
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February 2024 by Melanie Wolf
Alex is great. He showed us options, gave positive & realistic feedback based on our stated needs, and we found a sofa sleeper that will fit in the space we have.
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February 2024 by Phil Woodard
Not clear on next steps after ordered has been placed. Do we call the store or have them call us? When do we pick it up?
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January 2024 by John Carey
Ty is a very helpful salesperson!!
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December 2023 by Anne Dowdy
We were greeted by the store manager and he immediately got the sales manager, Jake Hall to assist us with our purchase. He showed us several options similar to what we came for and ended up buying a different collection. Jake had one the designers assist us with lamp and art purchases to go with our new bedroom set. Highly recommend Jake for anyone shopping for furniture.The majority of our furniture has come from Haverty’s and we appreciate the customer service, professionalism and the selection. Job well done Team Haverty’s at West Broad Henrico location!
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December 2023 by mariela carranza
My experience was very good, Jonna Dobson she is an excellent person and she is very kind I plan return again.