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March 2024 by David Whalen
Excellent and reliable service. Peace of mind.
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February 2024 by Kayla Foonte
I was never told how much it would cost up front. It wasn't until it was finalized I was told I owed THEM over $400 for filing for me, when it took LESS than an hour. $400 an hour? That's ridiculous. Will NEVER file with h & r again.Only 2 stars because staff was nice.
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April 2023 by David Cary
They did several years of my taxes because I was behind. Even though my address was on every document I gave them they spelled my address wrong. I have had to go to another firm to fix this issue. They did not stand behind their work and would not help me fix it. None of my returns were sent to me from the state or federal.
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April 2023 by Jeremy Kiernan
Three main points of frustration:1/ H&R block rarely replied to emails (taking 3+ weeks to respond)2/ They canceled multiple in-person appointments at the last second. I took a half day off work, and went into the H&R block office only to find out that they need to reschedule.3/ I'm not confident that my return was done correctly. I asked about a form that I uploaded, and my tax pro seemed unaware of the form.
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March 2023 by Daniel Turnage
Was great
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July 2022 by Craig C-Machine Yerkey
Great customer service
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April 2022 by Rose Talley
Agent extremely competent. Excellent customer service.
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April 2022 by Donison House
Filing at same time as my mother and I am taking care of her.
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February 2022 by Ruth Sawyer
Dave was great. Easy to talk to and had my interest in mind.
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January 2022 by Sandy Martin
He was very polite and explained everything to me. Very positive and smart. Keep up the great work.
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April 2021 by Marie Foster
We have been working with Kaye for many years and will continue with her as she knows our situation and offers good sound advice. Very pleased with her services. All information was handled through the portal which made it very easy to load documents and answer questions. Because of COVID-19, we weren't able to go to the office to meet with Kaye, but we hope to next year.
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April 2021 by Michael Hedden
Taxes were filed easily and professionally
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March 2021 by Sandra G. Martin
He was very polite and explained everything to me. Very positive and smart. Keep up the great work.
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March 2021 by Mike Fountain
Mrs. Salmon was very efficient and knowledgeable
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March 2021 by Alissa Clark
Ms Salmon is very helpful as always