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July 2023 by miriam tarabay
I got a trim and bayalage. Love my hair. I found them since they were close to where I lived. I can't remember the name of my stylist unfortunately but she was freaking awesome! Thank you so much! I highly recommend. The color is very subtle which is exactly what I wanted. Love love love!
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July 2023 by Melinda Connally Caricofe
Tina is amazing! Her cuts and color are excellent, and she is always friendly and fun to be around.
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June 2023 by F. Fazli
I would highly recommend stopping here, since it is the best salon I’ve been to in the Richmond area. The owner and staff are kind and talented. I’ve gotten my hair done twice here so far and loved the result both times.
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June 2023 by Sarah Hopson
I got the one hour Swedish massage with Ann and she was PHENOMENAL. I feel like melted butter. She’s absolutely amazing and I really feel like she took her time with me and listened to my trouble areas (low back)Definitely will be returning as this was my first time, definitely worth giving this place a chance!Service: Massage
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May 2023 by Eileen Jones
Great atmosphere and relaxing. Phi and Thi are so caring to my Mom. Mom’s haircut was exactly what had been missing. It’s a wonderful cut. She felt relaxed and treated warmly. It was a great experience. We will be back. Been twice for Mom already. It’s truly a day at the spa for her. Mom’s hands and nails look spectacular.
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May 2023 by Kira Kang
got the cutest gel nails and the staff were incredibly kind 10/10‼️they matched my color and design perfectly and took such good care of my cuticlesService: Manicure
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April 2023 by Sarai Orozco
Best hair salon I’ve ever been to! I am in love with how my hair turned out 10/10 recommend. I truly wish I had a before pictures to show how wonderfully of a job Tweety did!
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April 2023 by Sunday Goelz
Love this little place !! Had a great hair cut , hard to find theses days . If I was local l would be a regular ?
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February 2023 by Emily Huyett
Five star experience! Went to the Great Clips in the same shopping complex and they were very rude to me and my 16 month old son. Left in quick search of another place and found Pamper Salon. I called and asked if we could walk in and was greeted warmly with an enthusiastic yes. The woman was very friendly, worked quickly and sweetly with my son. She did an amazing job. We will return for our haircuts to Pamper Salon! Thank you for being so kind and good to us today!Service: Haircut
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January 2023 by Dona LaMala
I have been looking for a stylist who can slay a Short cut to no avail. Yes they all start off pretty ok with the color (I said just ok), I finally have a better grasp of my hair color and just needed a stylist who can cut. My haircut is a very short pixie and in my opinion fairly easy to manage, but haircuts that are done incorrectly can make or break a style.I have had the worst cuts by the so called best, and others that I wonder why they're still open. Don't get me started, just read my reviews, lol I need to update a few since the services have deteriorated. At any rate, I was getting desperate I began to experiment with barber shops, and unconventional establishments in pursuit of the Nirvana of cuts, lol. I got closer to the perfect haircut at the unconventional establishments than I did in the Boujee hundreds of dollars for walking through the door places. (Yes I did that)I recently visited Pamper Salon and Day Spa for the first time, and initially I didn't think I would return, (there was a blue gel incident that left me feeling mehh) but that cut. I had to confirm that it wasn't a fluke.I walked in and was greeted, and immediately seated in Anne the stylist chair. The place appeared to be more like a nail salon than a total beauty experience. Nevertheless I requested a trim, and shape up (in order to maintain healthy hair and growth you must cut off dead ends, and toxic relationships lol). Anywho, Anne washed my hair (BTW heavenly scalp massage), and immediately began cutting my hair. I could tell she was good and a perfectionist, because she's only the second person who didn't have to keep checking the front of my face to gage whether the sideburns are even or not. I was really impressed, however there was this blue gel situation that had me kind of funky.Upon completion of the haircut I requested styling mousse or gel for hold, and Anne didn't have any hair products. I wasn't requesting any specific or special products, whatever they had if appropriate was fine. I'm not very particular about styling gel/mousse as long as it doesn't turn my hair a different color, no alcohol, toxins or animal testing. Let me tell you resourceful Anne located a gel for me and commenced to apply. It appeared blue and I questioned it, and she assured me that it would dissolve upon rubbing in, (I have purchased products like that so I thought ok) well it didn't. I was very disturbed, however went home and washed my hair again and had a hell of a time getting it out, that's a whole nother story. I'm really surprised at how I handled that, lol. I assure you that the review wasn't going to be as nice. When I finally got my color corrected, that haircut was fly as s**t!A month later it was time for my routine cut, and as hesitant as I was, I loved the cut. I gave Anne another shot, and I'm absolutely ecstatic with the results! The best part of my experience was that Anne paid attention and actually listened to me. She felt badly about the blue incident. She was so knowledgeable and asked me exactly what I wanted. She took her time to make sure everything was perfect. She was eager to style my hair to my satisfaction without my interference and even purchased better styling products, I was blown away at her attention to detail. She made me feel so special. I’ve never had such an amazing haircut before!They offer other services at Pamper Salon and Day Spa. I will be trying out some of the other services really soon. The spa also offers facials, waxing, and massage services. I highly recommend Pamper Salon and Day Spa to anyone looking for a cost effective relaxing and luxurious experience, and amazing cut. The staff is friendly, and they have a good variety of services. I’m definitely going back for my monthly designer cut by Anne!
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December 2022 by Maria Pham
I decided to try this place as I like to try new nail places whenever I visit Richmond. I saw Pamper had pretty high reviews, so I thought why not! I was immediately greeted kindly, and they were able to take me in as a walk-in to do an acrylic fill-in with gel, despite sounding like they had a semi-busy schedule. Although the first technician kind of hurt me in the process of removing the gel I came in with, both technicians who did my nails were otherwise attentive, caring, thorough, and would check in often to make sure the drill wasn't hurting me. I was extremely impressed with the attention to detail that Thi had when doing my fill-in and gel. She made me feel comfortable enough to speak up if I noticed anything, by asking me if I noticed any mismatches among my nails and made sure I liked the color and number of coats I chose. Even looking around, in both the hair salon and nail salon area, every staff member seemed kind and sweet and encouraging to their customers. Even if a staff member needed to reschedule a client, they did so kindly and with patience. This is a definitely a spot I would recommend, and I will more than likely return here! Thank you for such a pleasant experience here!Service: Acrylic nails
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December 2022 by Rivah Cat
I have been a patron of these good people for at least 20 years. No matter who cuts my hair, it always comes out perfect! I can't recommend them highly enough. Please visit them; you won't regret it.Services: Shampoo & conditioning
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October 2022 by Kevin Wills
Did an awful job, stay far away from this "salon". Employee was also unhelpful after return visit to fix their mistake. DIDNT EVEN TAKE BLAME FOR THEIR OWN MISTAKE. Fiancee came back in utter tears because of how awful this was.
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September 2022 by Cindy B.
Recently moved to the area and needed to find a great pedicure place! Pamper salon fit the bill precisely. Clean, expert service, and friendly aestheticians. Who could want more?
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September 2022 by Michael & Lisa McAuliffe
2020 Phi was fantastic!!! She did my roots and highlights wonderfully!!! I've recently moved here so I was apprehensive, but Phi knocked it right out of the park!!! Very nice haircut too!!! Absolutely going back!!!Also had my nails done! Thank you, Tina!!Update 9/2022***** Thanks, Twee, for my amazing highlights & cut/style!!! Between you working weekends & fabulous Phi during weekdays, I’ll always be covered! Pretty mani too. Love all these ladies at this salon!!!
