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April 2025 by Pamela Spruill
Always great service no matter what time of the day, drive thru/walk in. Always willing to assist-find an answer to your situation.
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April 2025 by James Manning
Robert was incredibly helpful and kind. He helped me feel confident in my financial decisions I was making, and made sure I was well informed and comfortable.
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March 2025 by Aileen Davis
Great people work at this branch. They all are great, especially Cory who always greets me and makes. my day better.
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January 2025 by Morgan Greene
Atlantic union bank is always quick to help when I ask. Robert was very helpful with a request I needed for my accounts. He was kind and explained the process clearly. Great banking location.
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December 2024 by Patsy Ledford
The staff here are always pleasant and very professional. Feels like a true neighborhood bank.
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November 2024 by Michael Horgan
Robert was incredibly helpful! Got everything we needed taken care of. Above and beyond service.
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March 2024 by Ashlee Johnson
This bank is so annoying … I can go to my local branch and they cash whatever checks I have (whether they’re signed over or not) however this bank always tries to argue with me about cashing my checks who have another person’s name on them even though they are signed over to me and THE OTHER PERSON IS ON MY ACCOUNT. Like I get fraud is a huge deal these days but my god I’ve had an account with this bank for over 10 years and have never had any fraudulent issues with my account. Like cash the check and move on… it’s crazy to act like that over a $5-$50 check.
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March 2024 by Jim McCullen
Ryon was great, friendly and helpful. Great service
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February 2024 by Shae Whiting
Reena and Cory are amazing! Always super friendly and fast service! I don’t use any other branch.
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October 2023 by Lindsay M
I’ve banked at Atlantic Union for years now.I regularly deposit personal checks for larger amounts. 4-6K.The lady of Asian origin at the drive through is the only teller that I have ever encountered that ALWAYS tries to put a 5 day hold on my deposits.Most recently a few days ago. And I predicted it to my passenger when I saw she was working. Got the check back. Went to another branch. Deposited without issue. SMH!
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August 2023 by Curstavia L.
Do not bank here, They literally closed my account without notice. The rep then told me that I did not provide enough information to verify my identity after I gave him SSN, DOB, and address. Run far away from this bank!!!
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July 2022 by Jenny O
They’re so nice here!
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February 2021 by Amy
We have had nothing but good service with our business accounts at Atlantic Union.
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January 2021 by John L.
We left Wells Fargo after 20 years 1.5 years ago to come to AUB. I wish we NEVER made that mistake! First, the people who run the "points" one gets for using the credit card are a absolute "fly by night" group. When you call the company to ask any questions, you have to listen to two sales pitches about items, then they put you on hold. 22 minutes later, I hung up. Then I get l a notification that they are discontinuing the program. Then comes the ATM- If you want to get your checking and savings balance, this dinosaur of a machine (I think it's powered by hamsters running on a wheel for power) makes you go through the whole identification process/pin number TWICE! That's right- one transaction per card use. What a bunch of horse hockey! Last, they have all the OPEN signs blazing green- and ONE teller working. I just waited 23 minutes in line to make a transaction. That is UNACCEPTABLE! Yeah, yeah- I know... "It's like that because of Covid!". NOT! No such animal! It was like this BEFORE the virus! Get your act together, AUB! Your worse than Wells Fargo! And that's bad...
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January 2021 by Jenny Guthrie
Roman is at Twin Hickory this week and is the man with a heart to listen and capabilities to find a solution! I was told by another branch that my needs were impossible. Roman found the solution within minutes! Diligent and competent! What more does a customer need!?
