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June 2025 by Connie Boyer
Not busy
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April 2025 by James ibn Cody
Terrible delivery service. Items will be out for delivery for multiple days. Parcels are rarely ever scanned properly. Hands down worst automated system I've ever used.
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March 2025 by Angljaffy
I am sure I am not alone....but....the mail delivery system in Glen Allen is getting out of control. I am unable to reach a person to find out where my mail/package is, and the automated system isn't conducive to reality.
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December 2024 by PersonalizedGoodz
Personnel is rude and they like to close before posted times
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November 2023 by Don B
Were happy to help. Great to have a local office!
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September 2023 by Christie Lee
Just moved to the area and I ship out A TON of packages. I first went to the USPS on Salder Place in Innsbrook and the man working there was overly nice to the man in front of my but as son as I got to the counter the entire attitude changed and he acted like I was a problem for him. I laughed in his face because of the obvious intentional behavior. I found the Mountain Road location and the woman at the front has been heplpful and pleasant every time I have gone in. Today she even used a translator app so she could help the man in front of me who didn't speak English to make sure she was able to get what he needed done correctly. Will only be using this post office because of her!
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September 2023 by Richard “ZR75” Rainey
Staff was very helpful and polite. Took time to explain what I needed to do and never rushed. Pleasantly surprised.
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September 2023 by Alfred Shapiro
Well run neighborhood post office
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April 2023 by RW Rainey
Staff was very helpful and polite. Took time to explain what I needed to do and never rushed. Pleasantly surprised.
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September 2022 by Diane Murphy
This is the best post office - always friendly and professional!
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March 2022 by Maria T.
Glen Allen P.O. doesn't get my stamp of approval and it's certainly nothing to write home about. This nondescript brick building looks like it's falling apart. Lights are out on the overhang, "letters" are missing from the sign on the brick wall, crumbling concrete, potholes in the parking lot ... oy vey! A government post office needs to be maintained, and why this Glen Allen annex has been allowed to become dilapidated is beyond me. I remember this post office when I lived in the area as a kid, and it never looks like this, but it's been neglected over the decades. Inside the floors are so dingy and dirty, I could actually feel the grit under my boots. The rugs were filthy and the trash was overflowing. Empty cardboard boxes were strewn about and just grody. The little "garden box" out front was overgrown with weeds, and this place definitely needs some curb appeal. I noticed several customers just driving by the outside drop off mailbox with their letters, no doubt not wanting to enter this disaster. The hours are posted on the door, but I'd probably suggest going a few miles away to the post office on Sadler or Parham. I was tempted to give a two stars, because the service is decent and the greeting card kiosk was cute, but it was in such bad shape, I just couldn't. Please "deliver" some help to this post office! Makeover please!!
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November 2021 by Brian Sterowski
The best USPS location in Henrico! Always great customer service at this location.
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September 2021 by Granny Auntie suzie
The nicest lady behind the counter, the patience of jobe, I putzed for 30mins. Can't say enough nice things about her. Sooooo helpful, & informative.
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July 2021 by CAMILA OSUNA
Attention was perfect!
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February 2021 by susan edland-butler
The nicest lady behind the counter, the patience of jobe, I putzed for 30mins. Can't say enough nice things about her. Sooooo helpful, & informative.
