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March 2024 by Stephanie Metheny
I've always used Valvoline because I liked the service. I have gotten 2 oil changes using Groupon in the last year and tried to use Groupon which you can buy two at once and it told me I exceeded the number of purchases so I will be going somewhere else where I can get a better price. Disappointing. I haven't been anywhere by Valvoline in the last 5 years. They charge more than other places and they used to always do the full check in my car, now they just ask if my lights and blinkers and wipers are working and don't even check a thing. I have to ask for tire pressure check and air. That's supposed to be standard. They've seemingly gone downhill specifically in the RVA area and I have been to several locations. Staples Mill Rd. once didn't reconnect a part right to my engine and I had to go all the way back, Little Tuckahoe Court just blew over the standard checks. They're very nice but they seem to just be opening more and more locations and not hiring qualified people or overseeing quality control. I didn't complain I just asked for the included checks. But I will be going elsewhere. I doordash so I get my oil changed more often. Too corporate less quality. I even made my now ex husband go there and become a customer and have referred many friends. I will tell them to switch it up, while friendly and fun, no longer doing the full job.
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March 2024 by Chris Loftis
Needed my car done right and done quick! These guys did an amazing job! Customer service second to none!
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February 2024 by Jaden Meyer
Fast, good customer service.
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February 2024 by Matthew Critchley
In and out for an oil change and Tire rotation. Friendly and knowledge staff who were able to answer any questions I had.
