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February 2024 by melissa kunnecke
1 teller while people at desk offer no help. 2 people left so far one stated she had been waiting over 40min..she was in front of me and left...manager gives merchant lip service atndthat is it way to go Wells Fargo you are horrible
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February 2024 by Mason Bailey
Very polite but very unhelpful
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June 2023 by Adriane Stroud
ONLY 1 Teller and he’s new not good on your lunch break…
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March 2023 by Brian Hoxter
They don't have people working at this location so the wait is unbelievable. More importantly, they apparently don't keep money in this location as they "can't" allow withdrawals of more than 1k. Insane to think that I have 20k plus in my account for them to play with but refuse to give me access to my own hard earned cash.
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February 2023 by Dennis Shubert
Terrible…5-6 people waiting in line for what should be simple transactions. Took me 20 minutes to cash a simple check. This bank branch leaves a lot to be desired.
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December 2022 by Lou Hall
People standing around inside , waited in the drive through for 10 minutes. Everyone walking in was being waited on . No one at the drive-through widow . Other bankers could of helped the ONE banker trying to run both areas.
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July 2021 by Khalid Hashimi
Worse customer service wait for 30 minutes no body even ask me if I need help never go there
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April 2021 by jeff Kennedy
I will be glad when the branches in virginia reopen without an appointment.., I was in Anderson SC for a few days and when I visited the branch there I was able to walk in mask on and do my transaction.. and then I have to go to a local branch and there is a line around the building on Midlothian turnpike., What a shame.
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December 2020 by Dave Snukals
We are finding multiple obstacles in accessing our safety deposit box !!!!!
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April 2020 by Fred B
I would give the upper corrupt management a zero star if I could. They have already been indicted for ripping off their customers. Have all my business and personal account with Wells Fargo. They would not process any loans through the SBA when we need our bank to help us most. During this difficult time, they advise you to go to another bank to apply since the Federal government asked Wells Fargo not to make money on these loans. They have no interest whatsoever to help you if there is no benefit for their deep pockets. Other bank give priority to their already existing customers. So, we are stuck in limbo and you are penalized because you bank with Wells Fargo. The staff at the branch are friendly, however they tie their hands in what they can help you with. I highly recommend you bank somewhere else.
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September 2019 by Tommy L.
Worse bank ever. They will steal your money by saying the amount you deposit it in correct even you have a receipt and they will change your amount on your account by them self. Don't ever bank with them
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February 2019 by Lisa Beaudette
Very helpful and friendly staff. Never a line & always in & out quickly.
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December 2018 by Rebekah Danielson
Amazing customer service!
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August 2018 by Krista P.
Wells Fargo became a bank to switch from Capital One after much consideration where it offered competitive banking products with Capital One. A few other important factors in decision making were mobile banking capability, having physical branches, business accounts integrated with personal accounts. When I made an appointment online, Rhys called me in a matter of minutes. Then, I visited the branch and very pleasantly surprised how welcoming and friendly the staff were. Rhys well exceeded my expectations with his communication skills, his knowledge in Wells Fargo banking products, and how personable he was! I can't left out Vanessa who set up our business accounts and both personal and business credit cards. She impressed me with her professionalism and approachableness. I banked with not only Capital One, but Bank of America, VACU, and Union Bank & Trust. I couldn't not be happier to have chosen Wells Fargo, especially banking at this branch!
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June 2018 by Katie Smith
One banker working. Good luck getting out of there in under an hour if you want to open or close an account. Horrible.
