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November 2023 by Pam Campbell
A GREAT EXPERIENCE AS USUAL AT MAC'S. I CAN TRUST THEM TO ALWAYS TELL ME WHAT MY VEHICLE NEEDS AND NOT WHAT THEY WANT TO SELL ME. WE HAVE BROUGHT BOTH COMPANY AND PERSONAL VEHICLES THERE FOR OVER 25 YEARS AND HAVE ALWAYS RECEIVED FIRST RATE SERVICE. MAC WOULD BE SO PROUD OF MATTHEW FOR CARRYING ON SUCH A PROUD LEGACY.
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November 2023 by James Gagnon
My experience with Mac's Automotive has always been outstanding!! All the other shops in Gloucester County are great, but this shop is honestly the best in my humble opinion.The mechanics are "top notch" and "up front honest" and honestly know their stuff. These mechanics will not over promise you while under achieving their work. They have always worked well with me and have talked with me in the main lobby, both face to face and in person. Really good people that are not just out there to pull money from your pocket.My only thing with this shop is they need to get not one, but "two" permanent customer service workers utilizing both phone calls and customers inside.Reason for that is they are such a great auto shop, they got everyone from VA Beach to Richmond wanting to come get their vehicles fixed here.Services: Steering & suspension repair
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November 2023 by Dan Maloney
Twice in the past month... 1st for heater motor replacement, 2nd for inspection. Always professional, quick service. Made aware of wait time, cost before starting.Service: Vehicle Inspection
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October 2023 by wendy souza
I called late morning for a vehicle to be towed and they had it to my residence before 2:30pm. They’re always courteous and professional! Thanks to Mac’sService: Car towing
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October 2023 by Mary Courtney
Excellent customer service! State inspection was done in a very timely manner! Highly recommend!
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October 2023 by Sarah Lacombe
I’ve always gone to Mac’s Auto for everything, they are always really honest and to the point! Great customer service and they get your car serviced quickly!
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October 2023 by Alan Keithley
Very good business to deal with. They made a very quick repair to my van. Thanks again!Services: Electrical repair
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October 2023 by Timothy Barbery
Knowledgeable, excellent pricing, excellent service. Comfortable feeling to deal with. Full service shop.
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August 2023 by Cat A
We've taken our car here twice for AC issues over the past several years. Each time, the staff was kind, caring, and honest! This time, they even told us to bring it back within a few days to ensure the issue was fixed. The price was very reasonable and turnaround was prompt. We appreciate y'all!
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August 2023 by Kate Gryn
They were able to squeeze me in and take care of my state inspection quickly and efficiently, even after I had misunderstood the timing of things. They took great care of me and my car and had me back out the door lickety split - they have a new customer for sure!Service: Vehicle Inspection
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May 2023 by paul colwell
Took the car in for a state inspection they were quick and efficient about it that's why I always love going here they don't take advantage of people which I truly like
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January 2023 by robin west
gloucesters best kept secret. fast, honest, friendly serviceService: Vehicle Inspection
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November 2022 by Laura, Ivette Laureano
Not sure what to think. The employee was friendly the dog was cute. Was going to have work done but after looking at the estimated price. It was well above the price for that kind of work in this area. Also, did not get a document with a detailed estimate which by law you are required to have. But, I went to another place and they also did not give me a detailed estimate just a paper with total parts & labor. Note! It is by law that you are given a document of the cost to include labor hrs and parts.
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November 2022 by irwin barker
Towing the tow my vehicle as a police tow it was like 10 miles the bill was 375 dollars which was highway robbery
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November 2022 by Michael Jordan
Had tire rotation performed and shop did not properly tighten lug nuts. This could have caused a serious accident. Heard noise on interstate and pulled off only to discover all lug nuts on the passenger side were loose. One tire was being held on by a single lug nut! Two were missing and the fourth was loose. On other passenger tire, one lug nut was also missing. Just thankful no one was injured or killed. Contacted Mac's and did not receive a response.Update: Matt from Mac's called and was very apologetic and willing to do what he can to right this. I learned it's recommended to have to have tires re-torqued after 50 miles.Service: Tire rotations
