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November 2024 by kim cullen
this place sucks! they never return your call, you can never get a hold of anybody to pay your bill on time, then when you pay your bill and have to get a lock taken off because they wouldn't return your call, they tell you that it's going to be a week before somebody can come out and take a lock off. I would not recommend this place to anybody. even if they offered you free storage. don't do it you'd make a big mistake!
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December 2022 by Sarah Guenther
I've been trying to get ahold of someone for WEEKS. This happens all the time and I end up in auction status due to no fault of my own. Currently trying to pay my bill and can't get a hold of anyone when I call or a call back.
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June 2021 by Jody Copenhaver
Got lost trying to find unit but I figured it out no prob
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March 2019 by Gail White
Nothing positive to say about this place or these people. If they offered free storage for a month I still wouldn't deal with them. Very rude. They also run cobbs creek storage and they are not kept up. Have water in them and also tried to rent me out a unit that had a customers items in there already. Lots of yelling at me and belligerent. Don't ask for a supervisor because it's a relative and she is just as rude. Wasted 1.5 hours of my day and $15 in gas running around between of these two places. Absurd way to run a business
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June 2018 by Ian Landry
Removed lock and all contents inside. Called to let them know I moved out and they still charged me for a month after. Called them back and they told me whoever I talked to must have not processed my move out. When I said I'm not paying, the lady told me I'm not liable to pay it but they can't back date a move out because it's on the computer..so I will still receive notifications of the bill being overdue....
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April 2018 by Jade Li
Hard to cancel
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November 2017 by zachary evans
hard to contact and handle minor issues
