Rack Room Shoes offers a great selection of footwear, including work shoes and Sketchers, often with promotions like buy one get one half off. The employees are generally described as very polite, knowledgeable, kind, patient, and helpful, greeting customers and offering assistance without being pushy. They are willing to help find products and can arrange orders for home delivery. While most experiences are positive, noting excellent service and good finds, there can be occasional issues with pricing accuracy on promotions. Overall, it is a store many customers recommend and plan to return to.
Absolutely love this store. Employees are very polite and willing to help with a smile a greet ya as you enter the store. Have never had an issue finding something I’ve liked. Great selections to choose from.
July 2024
The women here were all very knowledgable about their products, kind, and very patient, while I searched multiple shoes and sandals. Not pushy, but available. Offered to order what I needed and have it shipped to my house! Highly recommend! :)
March 2023
Good friendly help finding what I needed. The bogo sale was kinda bs but over all a good experience.
