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May 2023 by John-Paul Gilson
Best location, great staff, great tellers and good bank. Small and harder to get to than most; but worth it.
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May 2022 by JJ B.
Absolutely great staff. Super helpful and kind people. Everyone is super knowledgeable and willing to help
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May 2021 by DC E
Tellers are real friendly here
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March 2021 by Daniel Elliott
Tellers are real friendly here
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July 2019 by Alex W.
They lied to me about what they're allowed to do because they clearly didn't want to do the work
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February 2019 by mark elawadi
The Great Falls Branch service by the team there does not meet basic service delivery expectations. Some of the service staff are mostly on their facebook, job knowledge is clearly lacking and I stopped going their since one year. Sad experience compared with BoA next door...
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December 2018 by Jus M.
The bankers in the Great Falls branch of Wells Fargo are the antithesis of the small-town banker who knows and loves his customers. They are very focused on getting home on time each night and making sure they don't take on customers might ask them to earn their fees, which are inflated. The banking consolidation of the last 20 years has taken its toll. We went to the branch 3 times in the last month to setup a new account for my teenage daughter. We happen to have a trust, 2 mortgages and several other retail accounts with the bank. I had a cute notion that service-oriented bankers would take pleasure in opening an account for a young customer who'd diligently saved $1,000 and wanted to open her first account. Three times in a row, the bankers told us to go home and open the account online, and come back when we were ready to deposit the money. Clearly they didn't want us wasting their time. Things have certainly changed. James Stewart rolled over in his grave as we left for the last time to go across the street to Sandy Springs Bank.
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September 2018 by John Brugel
Bad,day.....READ RECENTLY WHERE WF was working hard to rectify the damaged customer relations following the dummy accounts scandal. The company was revitalizing itself....well, they need to,go back to the drawing board . I wanted to order Euros and pick them up at my local branch...."sorry, you'll have to visit in person to place that order".... thus, two visits to the local branch rather than one.. I feel that my several decades long relationship with WF is about to come to an abrupt conclusion.
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June 2018 by Paul Reinke
friendly and helpful
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June 2018 by Haley Soloman
Great Service
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September 2014 by Amir Fardi
A friendly small village bank, with very courteous staff. I have enjoyed banking at this location since 1991 under various bank names, being Wells Fargo for the recent years. What I like most about this branch is that the staff, especially the tellers, are always ready and happy to attend to their clients' banking needs. One cannot ask for more.
