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March 2024 by Karl Lentz (K Lz)
I drove 30 miles up to this post office they said they would help me with the passport I drive a tractor trailer I told him I don't get here very often they said they would help I got there at 3:30 p.m. and they said I had to make an appointment it's not what they told me on the phone they told me I could just come on up and it would help me immediately
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December 2023 by J D
Grottoes post office is a complete joke , rude and don’t like taking time to do there job correctly look up the videos on YouTube! The video clearly shows the woman that gave me so much trouble this week of Christmas also!
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January 2023 by Charlie Gold
Very pleasant and helpful staff
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October 2022 by Karla Monay
Great service, very kindly people
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October 2022 by Karla
Great service, very kindly people
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August 2022 by Allen Sacra
The postal worker that delivers to the Blackrock Manufacturered Home Park is absolutely garbage and should be fired immediately. They are either lying about delivering packages or they are purposely putting packages in the wrong mailboxes. In the last 2 weeks alone over 6 packages that have been marked as delivered and placed in the residences mailbox have not been delivered! I will be visiting the post office location to raise hell and demand refunds for all of the packages that have mysteriously vanished after being marked as delivered to residences mailbox.
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April 2021 by Junior Kalaiya
I don’t like to go there anymore every time I go to do something they have new rules
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January 2020 by Daniel Donica
My experience at this USPS location is always great! They are always happy to see me and help with what I need. Passport services are also great! Did passport for my self and for my children, and Russel is the man who have patience and knowledge to help you thru.
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January 2020 by Zhanna K
Very nice accommodating people
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October 2019 by Meme Jones
Everyone at this post office is so sweet and helpful. Great customer service!!
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July 2019 by Teresa S.
So I have had a P O BOX there for 29 years. I was wondering why I was not getting not even a piece of junk mail for the last 12 days. I work 12 hour shift and do not get off until 7pm. Yesterday I noticed it had a tag on the back where they put my mail in. To my surprise it had that the P O BOX had not been paid. I called this morning to find out that 12 days of mail had been sent back. This had been paid and of course when I called this morning they found where I had paid it. I believe they need to get their stuff together if they are going to mess with tons of mail a day. I am sure you need great multi tasking skills. So for the next couple of weeks I will have to figure out what mail I did not receive. A little P**sed off this morning.
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July 2018 by Cara Mia Wilmerton
Im sorry for anyone who has to deal with this post office.was on hold for 2 hrs and 4 mins when the call said it be 1hr an 18 min wait just to ask if there was a letter at the post office bc it was never sent out.Rude a** woman kepted tellin me they cant check for have to fill out forms.How hard is it to see if they got it or not.Swear ppl are ignorant n if i they had a problem they would ask same thing too n be annoyed.
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March 2017 by Adam Spitzer
Don't be a little late for your passport appointment or they wont take. Had to wait a month for an appointment, and was 15 minutes late for it. Was turned away and was told I'd have to schedule another one a few weeks from now
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January 2016 by Clay Sweet
Gretchen was the least helpful person in the world. I was disrespected while I was there, and none of the employees even attempted to help me. Never go to this post office if you want something done
