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December 2023 by Taryn Sharpe
Cluttered store. No public bathrooms. Staff is always changing.
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April 2023 by Mob baby
Love shopping at dollar generals! There stuff is becoming nicer and nice I think anyway!!!
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November 2022 by Lauren Thomas
If I could give it a 0 I would.. I was so excited when this dollar general opened. Everything is more than 20 minutes away so this was so convenient but this store has gone down hill so quickly.. it is so dirty and poorly managed. The parking lot is full of trash. The lights in the store are always flickering like crazy which is such a safety hazard for people who may have epilepsy or other health conditions. I can barley stand to be in there for more than 10 minutes without starting to get a migraine.There are carts full of inventory that need to be put on the shelves… But yet nothing on the shelves. I understand that in order to get anything on the shelves you need carts of inventory to stock them but I mean these carts never move.. and they multiply each week it feels like. They are not busy enough to not be able to keep product on the shelves if stocked properly. There has been countless amount of times that I have been checking out while the manager is standing behind the counter with the cashier speaking poorly about employees, customers, delivery drivers and just about topics customers should not be listening to. The baskets and buggies are so dirty you don’t even feel comfortable putting food in them. It is so bad that I have told my husband that I’m tempted to ask the manager if she’d like me to organize, clean and restock the store for free. The only employee who is even remotely respectful or that is ever doing anything is the young guy who has been working there for a couple years now. I am so disappointed in how the manager has allowed a brand new store to turn into such a disaster.
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October 2022 by Terri Robinson
I was very excited to see a new DG store in Gum Spring 3 years ago. Convenient location close to home. But it has rapidly declined, dirty, messy and unorganized. Items out of place or on the floor. Stock carts in the middle of aisles, and most of the time only one person at checkout. Clearly management and store owner does not care about good customer experience. Giving this store 1 star rating was stretching it!
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September 2022 by Chris Fulton
To go back to this supposed "store" location would feel like knowing you're going to DMV to wait in line for the dentist to give you a abortion in the elevator
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July 2022 by Roger Myers
This is without question one of the nastiest stores I've ever been in. The place is a total wreck, the merchandise is thrown everywhere with virtually no organization AT ALL. No idea what the employees are doing but it versatility isn't cleaning. If I owned this store I would truly be ashamed of it WOW
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January 2022 by The Kicks
Good store overall, but needed Benadryl for my wife and I arrived before 10 pm, closing time is 10, and the door was locked. I have worked at dollar general before. Those doors should be open until 10 pm.
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January 2022 by Nicole Barker
My daughter lost something very valuable and she called and asked cashier to go check to see if it was outside and she couldn’t take 5 seconds to go lookDaughter went back and found it and it’s broken and not fixable. Like it only takes 5 seconds to go look and they are rude
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December 2021 by Mary Jane Watkins
Dirty, unorganized, nothing in place, aisles filled with trash and items not put back on the shelves, and obviously under staffed with people who care about their customers.
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April 2021 by Jason Caldwell
Like a mini Walmart. Little messy, but not too bad.
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February 2021 by Pamela Bowman
We were on a 2 hr trip to Charlottesville for our son's Doctors appointments. He threw up on the way. We thought "Hey, there's a Dollar General. We can get everything fixed up!"Got him some water. ?No saltine crackers so grabbed some pretzels.No kids shirts do looked for some stain remover. Nope! Ended up grabbing a man's size Small t-shirt which made him look like he was wearing a dress.Yes on paper towels and baby wipes, thank goodness!We made do with what they had but was disappointed.Store was clean except for stocking carts on many of the isles. The cashier, looked to be the only one working as she was stocking shelves in between customers, seemed a bit worn out. Not unfriendly just didn't seem to care.
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February 2021 by Kim Thomas
The have a pretty good selection of products and their prices on some items are good/competive with other stores, but the store is extremely messy and disorganized. Merchandise was strewn around, not in any way well displayed. Also, I find the lighting in the store to be too dim.
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January 2021 by Stephanie Braxton
Love this place. Usually crowded but able to get items needed. Manager is awesome and friendly.
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December 2020 by Amanda Fisher
I was not even acknowledge when I came to the counter. Both employees in deep conversation. I felt like I was an inconvenience . not very friendly.
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December 2020 by Caroline Grova
It's a dollar store. It's exactly what you expect -- hard to imagine a dollar store getting more than three stars.
