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March 2023 by Amber Gillispie
Autolink is an unusual business. The owner Joel doesn’t need to work anymore. He stays open selectively working with a small number of customers and friends. There is a lot of less than appealing stuff sitting there, but he isn’t trying to sell that stuff and it isn’t for sale. His primary business is finding specialty cars when a customer knows exactly what they want and can’t find it. He occasionally sells a car that someone trades in (he’s sold at least 3 of mine), but having a lot car is pretty unusual. If you walk in and treat him like any other dealership, it won’t go well, I’ve seen it and the reviews show it. If you treat him like a decent human, Joel really goes above and beyond to help find you the car you want. I’m a 6x customer and dread the day this shop closes. Recent purchase - Tesla Model S with 20k miles
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June 2022 by Eddie Beans
I recommend anyone go here to service or look for a unique car. I was lucky enough to meet with the owner, Joel Lyles, who took extremely good care of me. I am new to Hamilton and will always go here for my automotive needs.
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August 2021 by Anonymous User
Owner is incredibly rude. The "dealership" is essentially his personal junkyard... Where nothing is actually for sale...
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July 2021 by Mr. Tommy
I think most people are throwing shade on this establishment because of the way it looks, which is the way he wishes to run his business. Additionally, the owner is a very nice individual if you get to know him. Extremely well educated and he knows his stuff. His personality is down to business but once business is over with, he will take the time to chat with you about anything and everything. He tells amazing stories and has an incredible life story about growing up in LoCo. If you truly want an honest establishment to buy a vehicle, this is the place. I bought a car here. Everything went as indicated and he treated me and my transaction with professionalism and respect. If all dealers were like Auto Link, buying cars would be enjoyable. I highly recommend this establishment. Call beforehand, make an appointment. You will be glad you did. I am!!!!
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January 2021 by chuck Joe
At first I was excited to buy a vehicle from this establishment but then as I was browsing the cars out front but then the owner came out very angrily. He got weirdly close to me, looked me up and down, and asked me what I wanted. I explained how I was interested in one of the cars but he rudely told me it wasnt for sale. If that wasnt enough he sneezed directly at me, WHILE I WAS YAWNING so if I have herpes now the owner auto link will be receiving my medical bill. Also dont bring kids around him, he was giving my daughter some very weird looks:(.
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January 2021 by Mark Cuppett
Atrocious service. Trashy lot full of rusty junk
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August 2015 by Barbara Bush
Our car was totaled in accident (which was no fault of our own) and we went out looking for a good reliable used vehicle. We stopped by Auto Link in Hamilton Va. We saw this beautiful red 2006 Ford F-150 pickup truck that was clean as a whistle and looked real good!!! Jack a very nice fellow came out to greet us and told us all about the truck. He said that Joel wasn't finished with it yet. ( I am thinking what else could he possibly have to do it all ready looked ready to go!!!)Jack said he wanted to change the door lock and to put four more brand new tires on it. We came back in a few days to purchase the truck and at that time we met Joel. I am telling you he is one of the nicest men you ever want to meet. Jack and Joel made our buying experience very relaxing and pleasurable. There was no high pressure or hassling from either of them!! I would recommend Auto Link to all of my friends and family!!! Best experience in vehicle purchasing ever!!!!