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August 2023 by Tiger Gillespie
Guy refused to sell me a charger because it was near the alcohol aisle and when I said it's at the end he said no thats illegal. And then when I said why I couldn't just buy one next to him he said i guess you can buy one of them (the 3ft chargers that arent speed chargers but are over $20!). He gave me a hard time and when I said thats fine just get me a USB c, he had a conversation with someone else then turned back to me like 'what?', I told him I just need the charger, the system errored and he got mad at me for it, finally worked and I ran out of there as soon as it was accepted. Rudest guy I have ever had the unfortunate circumstance of running into in life. Just needed a charger dude, didn't have to go caveman on me, just do your job and sell the dang thing. He then followed me out and was circling my car with his broom and dust pan. What a creep!
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June 2023 by Franco Harrison
Just went to the store and found out that they are closed from 2-4 in the morning.
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November 2022 by Jaden Gomez
Worst service I have ever had in my life
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November 2022 by thebestever F
Love the breakfast bite
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October 2022 by Sherri SicklerJimmison
Question ...Why do ALL ...I mean ALL 7-11 stores say"No Public Restroom" ?Answer ...I think they don't want to clean the bathrooms.(I guess)Makes no sense!To Wawa ... I Gofor my coffee, sandwich and CLEAN restroom.SMH wow ?Hopefully corporate sees this and says something.
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September 2022 by Sarah Spirit
Please fix your card readers at pumps!!!!!! I shouldn’t have to go try 3 pumps , one goes through, then suddenly kick it back …
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July 2022 by Donna G
Rude unprofessional disrespectful A holeto disabled elderly first responder female veteran. a safe prospectThreatening helpless women when buddies present. Spineless if male.
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June 2022 by Patrick Murray
PAY AT THE PUMP DOES NOT WORK.Store itself is decent, aside from posting dozens of pictures of people banned from the store all over the walls, but paying at the pump DOES NOT WORK and has not for several months. You are forced to go into the store, and I find this unacceptable, especially when I'm in a rush.
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May 2022 by Randy Dixon
Was stopped safely to used the phone and this 711 worker came out to tell me that she was going to tell me if I didn't get out of her employee parking which clearly was not marked and the s***** way that she asked was ridiculous I'll make sure I'll bypass this 7-Eleven every time from now on guess it would have been okay had I been rolling up for blunt thats Newport News for you....
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April 2022 by Vic G
THE BEST 711 I HAVE EVER BEEN TO THE OWNER COOL AS HELL SO IS THE PEOPLE AWSOME CUSTOMER SERVICE AND RHEY DO YOU RIGHT . ALWAYS MISIC PLAYING CHILL PLACE TO SHOP .
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February 2022 by Sara Serious
Was closed, entire parking lot taped off…won’t go to other one near by because they act lazy. Why is it called 7/11 if it’s not always open? Heard a rumor there is an older man who works night and if he is by himself he does not work…heads up like a sign would be nice.
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February 2022 by Dajhon King
I called up there to ask for a manager about a job and the lady said “If you gotta call, then you don’t want the job” and hung up on me.
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December 2021 by Larry Barqs
Can you please fire the two ladies who worked with the gentleman on Tuesday December 7, 2021 at 1:45 am? Reason being, came in for drinks and pizza, asked politely for cheese pizza. Lady behind counter sitting on a crate said “well, I ain’t making it!” Then she yelled out to other clerk to make it and she yelled back “the oven is off!” The oven was NOT off nor in cleaning mode. I know how it works. The guy was checking and scan in products from delivery driver pulling pizzas out. VERY unprofessional and VERY lazy employees! Told lady at counter who said she wasn’t going to cook (just because) that I knew the stove wasn’t off and was still up and running ready to go by push of buttons. I know because the options were already there as it is on main menu. Her job dropped and her attitude changed to being nice and saying “have a good day” but never changed her mind to make a pizza. I cannot believe this location has employees like this! Check cameras at this time and date and watch lady sitting behind counter refusing to cook, and no one in store wanted to do their job.
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November 2021 by Akemi Mokoto (Akemi Tachibana)
The only 7-11 I've ever been to in my entire life that said we cannot use their microwaves if it's from food not purchased in their store. None of the ones around the area from this one have refused public usage. Needless to say, this is a 7-11 on my blacklist.
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November 2021 by Angela
Poor customer service. No hello, no will this be all for you, no thank you have a great evening! I see why our store on bridge rd is so busy! Customer service is extremely important!