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February 2024 by Al Mckiernan
The lady was real rude and disrespectful also even hung the phone up one me . Really bad business and would never deal or refer them to anyone.
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December 2023 by Chaulong T Nguyen
Friendly, professional tow service!
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November 2023 by David Wright
Don't use them. As a disabled veteran, I'm terrified to call them. No respect for military or disable veterans. All I needed was help and all I got was disrespect.
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October 2023 by S R.
they legally towed my car but damaged it in the process and refused to cover the repairs. they threatened to counter sue me for attorney fees and time off when i lost my case because they are certain i don't have a case. even went as far as saying if i wasn't parked where i shouldn't be then i wouldn't have been towed in the first place. they introduced they had pictures but got hostile when i asked to see them and then they directed me to their attorney (frank a. edgar jr) who basically told me to kick rocks too. all i want is my car repaired. i did my part and paid the $140 to get my car back but they don't want to do their part.
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September 2023 by Chris B (WizB)
They are scumbags. They towed my car from an apartment complex saying I didn't park in a visitors lot which I did. They then refused to answer the phone. The conversation was done by text. Even the next day when I called over and over and over to get my car No one answered until I called 6 times. Even then they were rude. How can you take people's cars and not answer the phone purposely??????
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September 2023 by Danielle Mitchell
These people WRONGFULLY towed my car this morning. I was at a friends house in the VISTOR parking and they towed my car cause he claim I didn’t have a parking decal. I don’t need one if I’m in the vistor spot. The sign for the spot was faded and they thought they had an open opportunity to take a single moms car when I had to go to work. God don’t like ugly and that’s why I got my car back for free.Service: Car towing
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August 2023 by Brionna Nicholson
The 30 minute notice they ask before pick up means nothing you’ll still wait an hour and half or longer. They do not answer text until 8-9 am and calls until nearly noon!!!! And the physical address is 16 Nettles Ln Hampton.
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August 2023 by Delilah Baul
I called this towing company twice because a visitor was parked in my parking space knowone answered the phone then I get a text to send me a picture of the vehicle the apartment complex need to get a new towing company that is available 24 hrs with actual people that you can talk to this place is very unprofessional I wouldn't gave it a star it's ridiculous
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July 2023 by Peach Miller
This business drives through Trail Creek Townhouses looking for out of state tags. My family came by to visit from out of state and the car was gone within the hour. They charge $75 to drop your car while in TC and $125 after they get in the shady run down lot. Do not lease from TC and I hope asset towing goes straight to h........
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July 2023 by LaQuita Ballard
ZERO STARS! This tow company was totally negligent and irresponsible with my vehicle. They lifted my vehicle and dropped the vehicle cracking the fender and my radiator. Poor attitude with woman who took my fee. After opening the gate i could see the front end damage. She denied and said they take pics but refused to show and told me she not doing me any favors then drove off.
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July 2023 by george
just save you guys some time the actual address is 61 Nettles Lane. it looks pretty sketchy but if you keep driving you'll see it.
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June 2023 by Virginia Owens
No office hours to retrieve vehicle! Went today to help neighbor get her cat. The posted hours are 8 am to open. However, at 10 am, no one was at the Nettles Dr AND when the no one would answer her call. The police had to be called for assistance!
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February 2023 by Shan Shears
Zero stars. This company is horrible. They purposely don’t answer the phone so they can charge more and then they take forever to get to the lot for you to get your car. Staff is rude and unprofessional.
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January 2023 by Samantha Tatem
Driver who was driving towing a white camry and weaving in and out of traffic was a horrible driver!!!! Do not trust him to tow your vehicle!
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December 2022 by Autumn Toler
Terrible company!! They towed my husbands car awhile back in the middle of the night cause he didn’t have a decal…. No problem. But then they don’t ever answer the phone? Police had sent them for my car after my accident. Have called 26 times and no answer. The only reason they even get 1 star is because the person that towed my car was very nice.
