Banfield Pet Hospital
VeterinariansHours:
1123 West Mercury Boulevard Ste East, Hampton VA 23666 Hours
About Banfield Pet Hospital
Banfield Pet Hospital in Hampton offers attentive health and wellness care for dogs, cats, and small animals. The facility provides a range of services, including routine vaccinations, microchipping, dental and surgical care, and promotes responsible pet ownership. Many clients appreciate the option for in-person appointments, allowing them to discuss their pets' needs directly with the doctors and staff. The staff is noted for their kindness and understanding, especially during difficult times, such as when helping clients through the loss of a beloved pet. However, some reviews mention challenges with customer service, particularly regarding appointment check-ins and the process for updating payment methods. Clients have reported long wait times, even with appointments, which can detract from the overall experience. Despite these issues, the compassionate care provided by the veterinary staff is highlighted as a strong positive aspect of the hospital. Overall, Banfield Pet Hospital is seen as a place where pet owners can receive quality medical care for their pets, with staff who genuinely care.
Most Recent Reviews
June 2026
Everytime I call about care for my dog I immediately get placed on hold with the caller not even asking me a single question. Ill remain on hold for 5min or longer just for the call to get disconnected. I don't know whats going on at your front desk but this might be my last time dealing with this company
May 2026
Jane is amazing!!!! Very helpful, professional and personable. I appreciate her patience and assistance with myself and my pet 😇
January 2026
I really appreciate them rechipping my dog after it fell out !
More Comments(139)
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- Hampton, Virginia