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December 2023 by Ree Noel
THE MANAGER WITH THE SHORT BLONDE CUT IS RUDE AND NASTY SHE TREATS CUSTOMERS BADLY,WHY HAVE A JOB WORKING WITH PEOPLE IF YOU DONT LIKE PEOPLE? SHES VERY UNPROFESSIONAL , A MEAN GIRL, AND GHETTO TRUST ME
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November 2023 by Eric Bryant
The teller Gail was very rude. I had been waiting in line and she let somebody skip me although I was a business customer. I explained to her that I was a business customer as well, and nobody was in the business teller line nor was anyone at the desk. She simply rolled her eyes at me, and said the other lady had been waiting when I told her I watched her walked in. I was not loud nor was my tone rude. However her tone was very rude and her words as well. This is not how you treat business owners which is why I don’t come to this bank a lot because I have a bad experience every time I’m there.
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July 2023 by Kandi Coated
Worse bank ever to have a business account with. When depositing a BANK OF AMERICA cashiers check (theirs) they decide to place a hold over a week…. And the check is THEIRS. Horrible experience going back to Wells Fargo wish I never opened an account here. Too time consuming. Not to mention the customer service is even worse.
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February 2023 by Francesca C
This 5 star review is for Tenisha and her only. I don’t know about the rest of the bank. Judging from the reviews Tenisha is a god send to this location. Y’all better keep her. Better yet give her a raise.I came in all flustered because I had lost my debit card. Tenisha appeared smiling. She had a mask on but her eyes were smiling. I could tell she was busy but she stopped a moment and I kid you not had me using Apple Pay in less the 72 seconds. Not an exaggeration. Also her eyes kept smiling through the process. Thank you angel!!!
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January 2023 by Doyeon Kim
Tanisha is professional and perfect. She is so nice and kind + great personality. Also, other banker and receptionist are also good and do the job fast and accurately+kind. I had a great experience in here. Thanks!!!
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November 2022 by Blaq Dyamond
Tanisha .b was very professional and very kind she got me in and out in a timely manner I appreciate people like her and I will not forget pat also very kind and patient I thank you ladies for your professionalism…
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October 2022 by Glorieso Richardson
I opened an account with BOA in 11/88. However on today I came in with a check from AAA for deposit and cash back. I gave Teller 733 a deposit slip totally filled out with check amount less cash with total net deposit. When she gave me my client receipt back I asked where is my cash. She said you deposited the entire check. I stated I gave you a deposit slip and she said I didn't look at it. Sorry my fault. I needed the amount I asked for and she gave it to me out of my available cash with gave me a low balance. She said non-chalantly that she could not reverse her screw up. I don't know her name but she should be FIRED FOR NOT DOING HER JOB.
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September 2022 by Emily Tomko
Bank of America is literally just the worst. If I could give them 0 stars that still would be too generous for how terrible this place is. Why are the lines so long? Why are there so many people walking around not assisting people in a line that stretches out the door? Why can I not open a bank account on the weekends? How do they expect the common man to take a day off work to open said account because that’s the only time someone decides to do their job? Please Bank of America, do better.
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August 2022 by Miya Kennedy
Went in last week to open an account with Tanisha, and she was wonderful. Great personality and excellent customer service skills. I would highly recommend her if you are in need of any assistance.
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April 2022 by diannamarie0596
It’s convenient for the drive thru, but I’ll choose the j Clyde location over this location any day if it deals with me going inside.
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March 2022 by Eatatjoesdiner R.
ATMs constantly down. Very unfriendly tellers. Dirty on the inside. Don't recommend this location for anything.
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March 2022 by Jim Ide
This bank customer service is terrible. Long lines are continuous and slow. Tellers spending over 10 minutes with every customer. And then to charge people to have an account here. Horrible. Worst part is just to deposit a check.Thankful my business and money is with a bank that isn’t this one!!!!!
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January 2022 by Jay Black
There's no drive through. I was forced to stand outside while there was ample room inside if it wasn't for all of their luxurious office suites that were vacant. It didn't help that the Gustavo was there standing inside a warmed entry way not letting anyone in. Covid is not a reason to discriminate people. Adapt to what is necessary or get out of the way
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January 2022 by Irina Joukova
Bank of America is a great company and Bank. It’s a National Bank that makes it very convenient. And my special thanks to DENISE , she is Super helpful when needed. and very personable and professional, and TOLSAN COLLINS at 2030 Coliseum Dr Hampton VA! She is also very professional and Friendly in helping me fix fraudulent charges. THANK YOU Mrs DENISE and OLSAN COLLINS for your business with 5 + /five plus/ stars! Pleasure to have business with you, with People you can TRUST!
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January 2022 by Justin W.
The people here are rude, slow, and d**** They have to consult a manager in the back to perform simple tasks like printing a cashiers check. I have banked with BOA for 15 years. Im general BOA could careless about their customers, but this branch is on a different level. It's my fault for coming here it's so close to my house and i live with the regret
