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October 2023 by Annie Coston
Bjs auto center has the best attendants working there I am an senior club member I have been a member for a long time they are always respectable and always help me without questioning twith a smile thank you
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October 2023 by Toni Moles
I recently had the pleasure of shopping at BJ's in Hampton, and I must say, it was an outstanding experience, thanks to the incredible customer service provided by a lovely lady. She not only ensured that we had everything we needed but went the extra mile by carefully packing our car to prevent any damage to our groceries. She even noticed our bread and made sure it wasn't squished during packing. Additionally, when she noticed a leaking drink package, she promptly replaced it without hesitation. I've done a lot of grocery pick-ups in the past, but this one was, without a doubt, the best. The exceptional service we received made our shopping trip a breeze and left us thoroughly impressed. Kudos to the staff at BJ's in Hampton for their dedication to customer satisfaction.
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October 2023 by Minde Geiger-Johnson
9/7/23: Why would you have every single pump closed on the left side? Cars are backed up into the street, cars are having to wrap the gas nozzle over their vehicles. Come on, BJs, who’s managing this disaster?!
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October 2023 by Sam Perry
I was in the store last week and there were no checkout clerks. if this is the new way I do not wish to renew my membership I have been a member since the store opened Now Im 81 don't wish to ring my own things up
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July 2023 by Julie S
I don't have any issues with the store or employees. Store is always clean and well stocked. Employees are helpful if needed and pleasant to deal with. BUT please get the parking lot straight. Way too many customers from Rosie's are taking up your parking lot making it difficult to find a spot.
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July 2023 by Lovely Rita
Very clean store we were in and out fast.
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July 2023 by Arlene Hall
Good selection, limited checkouts that are not self checks. Received excellent assistance from Cassandra at checkout. She's an ASSET as I am NOT a fan of self checkout.
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July 2023 by Helen Jordan-White
Always love shopping at BJ's! Prices aren't bad compared to regular grocery stores and I never leave with just one thing.
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June 2023 by Honest Reviews
This is the second time I have got something from the bakery and it taste like they baked it with salt instead of sugar
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June 2023 by Morgan Hanley Life
Sometimes can be pricy but overall okay, not great service always. Rude workers are always easy to come by.
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May 2023 by roy hodge
I normally am very happy with my experience here. Today however, I can’t even shop because there are no flat carts available. I need water and other drinks. A basket will not work. How do you run a warehouse store like this and have only a handful of flat carts? Do better bj’s.
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May 2023 by Lucia Cosey
Bj it is a great wholesale store, with a large selection of products and the prices are excellent. My complaint with this store is the lack of employees throughout the store. In case you have a question, you can not find an associate to assist you. The only cashier who is always there has to multitask her functions, answering questions from customers while she is checking out other customers. Bj need to hire more employees to be able to assist better their large number of customers. Also, their shopping carts are in bad condition, and the wheels are broken and hard to push.
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April 2023 by Mia Hall
The store itself is great but they need to address the curbside pickup set up. As a person who prefers to place online orders and pick up curbside, it’s aggravating to see people parking in designated curbside pickup spaces and then going in the store or into Rosie’s casino.
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April 2023 by Brett “BBRIBBS” Ribblett
Not a safe place to shop if you're disabled with a service dog. Management prefers to allow untrained dogs in the store vs asking them to leave, they also allow the optical employee to act like security. Police called and discrimination report getting filed. Stay away from this location.Corporate called, spoke for a while with a Corporate response to retrain management, for now this location isn't safe, management only apologized because Corporate asked them too.
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January 2023 by Jo Anne
Be careful when you purchase their roast chicken. Brought ours home today, cut into the thigh/leg area and the meat was raw, pink, and bloody. I had to put it in the oven to cook it further. Does BJ realize undercooked chicken can cause severe illness?