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July 2023 by Wanda Toadvine
Me and my sister are visiting from out of town. We were very pleased with the service that was provided by Jason today. He was very helpful, well informed and just a pleasant gentlemen. Good service is very are hard to find. Keep up the good work Jason!!!!!!
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January 2023 by FrackleBerry
The guy there literally is clueless. I know 3 different people including myself who went there to be charged service fees multiple times while he tried to get us to leave the store. A young man with dreads who is usually there by himself and has zero clue what to do at his job after working there for at least 2 months.
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January 2023 by Marco Cheaib
Advise when someone is having a conversation with there spouse to not interrupt with "you don't have to talk to me like I'm not here" nothing I was saying was about you bud.
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December 2021 by Coreen Hayes
I work in Hampton right around the corner from this Cricket. I work customer service every single day, and I have been told that I have great customer service. As a side gig I'm a "reviewer." enough about me, coming in the door I was greeted by the gentleman in braids and then a young and nervous guy. I've trained many times in my life he was definitely new, kind as well!The gentleman with the braids was training the new guy and was EPIC at it, and customer service. He went over and above explaining what was needed for the phone I got for my husband and also tried to help me with my daughter's "Bougie" phone that she had to get from Apple. We could've bought the same phone from Cricket for $500 less but she wasn't listening?! I was worried that my generation may be the last greats at customer service but I WAS Wrong! If I could talk them into giving a great raise I would, who knows maybe I am! Thank you for the exceptional service!!!
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September 2021 by Tokyogakill Gaming
Great lady was really nice and helpful
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August 2021 by Nicolas Dakota
I'll move from cricat soon
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May 2021 by Tini Randall
Dain was great!!!! Very patient and knowledgeable for just being there for a month. Great job for hiring him Cricket. The customers before me were stating how pleased there were regarding his service.
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January 2021 by Mike Hodge
Great shopping experience. Waited until the last minute to find an iPhone. Saadia and Kristy tagged team our sales experience. They were the best part of the sale. Their approach to helping a customer save is immaculate. Thank you ladies...
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January 2021 by Naeemah Leak
Best experience ever I’m a phone start , I felt very welcomed and she made my transaction very easy. I was in and out in no time. Whenever you need a bill paid or anything phone related this will be the only store I visit.
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October 2020 by Greg Baehr
The store manager Austin was extremely helpful 10/10 reccomended!! Bye bye metro, hello cricket!
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September 2020 by April Myers
Loved the experience and the availability. Great customer service, Austin was really helpful. He went above and beyond. When i got to the store the transaction went completely smooth!!
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August 2020 by Kristi Bean
I went into this store yesterday looking to get a new phone and service, but as soon as I walked in, the smell of mold was so overpowering (even through my mask!), I had to leave. I don't know what the issue is, but y'all need to take care of it IMMEDIATELY! There's no way it is safe for your customers to be shopping in, or your staff to be working in, a mold filled environment with a pandemic level respiratory virus going around. I ended up going to a different store close by (different company, too).
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August 2020 by Arthur Brown
Really enjoy the fact that I have I iPhone, and I have not dropped a call yet!!!
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June 2020 by Francisco Lopes
Jaz did a amazing job.very professional. Made me comfortable. Come see her!!
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June 2020 by Glinda Lee
Jaz was amazing. I would 10/10 recommend
