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May 2025 by Audrey Gallucci
My husband got me Mother’s Day flowers here and they were almost all dead or smushed when he payed almost $100 for them. The strawberries also had a terrible smell to them. Breaks my heart when my husband spent about $250 on everything for me here.
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May 2025 by tonya nichol
I had to leave 1 star because there is not an option to leave less than a single star. If you are looking to surprise or celebrate a loved one the Hampton Colliseum Edible Arrangement location is NOT where to order. First, this order was a two part order and they had only one part of the order (which was not the correct chocolate, white instead of milk). They did bot have the second part (a cookie box) at all. When we called to check on the missing portion of order, no one would answer the phone. We had to call corporate customer service. The Hampton Colliseum location promptly put corporate on hold and did not get back to her. Corporate called again, and they did not answer. Eventually, she did get through. We were told that we could go to the location and pick up the missing part of the order and they would correct the wrong part of the order. I drove to the location 25 minutes away assured that they would correct the situation. I arrived at 7:15 because they xlose at 8. The doors were locked. 3 employees were inside looking at me. Finally, a gentleman opened the door, informed me that they had no orders left and that they were closed. He pulled the door tight and locked it...WHAT??? Corporate customer service closes at 6, so no order correction, no replacement for missing portion. The long and short, DO NOT USE THIS LOCATION!!!! I personally will never use Edible Arrangements at all, buyer beware of this franchise in particular.
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February 2025 by Durrell Taylor
I ordered an edible arrangement for my wife to be delivered on Valentines day and when she recieved it the arrangement was a mess due to it being flipped upside down in a bag and the balloon i ordered with it was popped. My wife called and explained to them the issue and they offered to make another one and send it at a later date in which she said no. I called them later and told them the issue also and they said they can remake it and send it at a later date or give me a refund in which I asked for a refund. I have contacted them about my refund multiple times and it's almost been a week and I have yet to get my money back. I have been an edible arrangements customer in the past and never had a problem but this time it's been bad business.
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January 2025 by Tam L.
The fruit arrangements are always made fresh and tastes very good. The staff could stand to be a bit more friendly.
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November 2024 by Sente'e Hunter
I placed and paid for a same day delivery order with this establishment for a friend who unexpectedly lost her child. Not only did the arrangement not get delivered, there was ZERO communication on why. I called this store over 20 times trying to reach someone, left a voicemail and all prior to the close of business, and to no avail. No one answered the phone, nor did anyone call me back, after a $100 purchase. They completely dropped the ball for a grieving family. I am livid and will never spend my hard earned money with them again.
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October 2024 by Helana Thomas
I love Phyllis so much !! She always has great service and when my chocolate Covered strawberries are in her hands they always come out amazing !!
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October 2024 by Stephanie Howell
I was here yesterday and back again today and Phyllis gave me great service! GO PHYLLIS!
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October 2024 by Jamal Brooks
Phyllis was a wonderful and great associate. Her service was exceptional!! Love her enthusiasm and care in her work. Made my wife a wonderful birthday gift. I will definitely be coming back to her lol.
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October 2024 by Mister Noneya
Lil mama took my order right before closing. Great quick service!
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October 2024 by Tya Wiggins
Ashley was the best very great customer service
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October 2024 by Kelsey Wallace
Phyllis provided great customer service !
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October 2024 by quavius hayes
Phyllis is great!! Love her New York energy!!!! Definitely will back back at this particular store for her! 10/10
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October 2024 by zoey
Great service and such a amazing fruit bouquet!
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October 2024 by Rudra Patel
The people at very kind, helpful, and patient. I have poor English skills but they helped me with my order and calmly explained everything to me. The food was also very delicious and sweet. The fruits were big, juicy, and sweet and definitely worth the money.
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October 2024 by Shalima Hines
Phyllis is the sweetest person.. Knows what I want and has it on time. Also wonderful customer service
